Administrative Assistant (Bilingual 12 month contract)

The Canada Life Assurance Company; Montreal; On-site; CAD 39,000 - 52,000; Full time

Benefits offered by this job

Career development

Health & dental benefits

Mental health benefit

Volunteer day

Company pension

Share ownership program

Employee discounts

Job summary

Canada Life in Montreal is seeking an Administrative Assistant (Bilingual) for a 12-month contract. You will support the Disability Management Services Office with day-to-day administrative tasks in a fast-paced environment.

The role requires French and English fluency, strong data entry and MS Office skills, excellent customer service, and reliability. Base salary ranges from CAD 38,700 to CAD 52,400 annually, with opportunity to discuss total rewards during recruitment.

Qualifications

• Fluent in French and English is required, as the role serves clients in both languages.
• Excellent customer service skills are essential.
• Strong typing and data-entry capabilities with attention to detail.

Responsibilities

• Process emails and data entry.
• Identify and index documents related to claims.
• Update databases of claimants, providers and suppliers.
• Handle routine telephone inquiries.

Skills

Bilingual FR/EN

Customer service

Typing & data entry

Attention to detail

Teamwork oriented

Organizational skills

Time management

Fast-paced adaptability

Security clearance ready

Tools

MS Office Suite

Job description

Administrative Assistant (Bilingual 12 month contract)

Description:

Temporary Full Time

The Administrative Assistant in our Disability Management Services Office (DMSO) in Montreal will be responsible for supporting the team with the day to day administrative functions for disability claimants.

What you will do

• Process emails and data entry
• Identify documents related to claims
• Index documents to claims
• Update databases of claimants, providers, suppliers
• Handle routine telephone inquiries
• Process claims for reimbursement of medical expenses
• Process, scan and distribute mail and prints
• Communicate with claimants or external providers by phone or in writing

What you will bring

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
• Excellent customer service skills
• Proficient user in MS Office including Outlook, Word, Excel
• Strong typing and data entry skills
• Precision and attention to detail
• Ability to work in a fast paced environment with changing priorities
• Teamwork oriented
• Well developed organizational and time management skills
• Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time OffIn addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!

• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

Location:

Montreal, Quebec, CA