Administrative assistant

Amaris Consulting; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading technology consulting firm is seeking a detail-oriented Administrative Assistant for their Toronto Pearson Airport office. This role supports customer training by managing logistics and ensuring smooth administrative coordination. Ideal candidates should possess strong organizational skills and have 2 to 5 years of relevant experience.

Benefits

Strong training system with internal Academy

Dynamic work environment with team events

Qualifications

• 2 to 5 years of experience in administrative roles preferred.
• Detail-oriented and proactive.

Responsibilities

• Coordinate customer training operations and manage documentation.
• Respond to internal and external inquiries promptly.
• Monitor and fulfill JIRA ticket requests.

Skills

Organizational Skills

Communication Skills

Customer Service Orientation

Job description

2 days ago Be among the first 25 applicants

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

Job Description

We are looking for a detail-oriented and proactive Administrative Assistant to join our team at the Toronto Pearson Airport. The successful candidate will support customer training operations, manage documentation, and ensure smooth administrative coordination on-site.

Key Responsibilities:

• Coordinate hotel bookings for training sessions and ensure monthly invoicing is consolidated accurately.
• Plan and organize all secondary training sessions for the customer; ensure all related certificates and Training Management System (TMS) records are properly updated.
• Audit and cross-check customer training course files for accuracy and completeness.
• Issue training certificates after verifying student attendance for both theory and practical components.
• Monitor and fulfill JIRA ticket requests from the customer in a timely manner.
• Serve as the primary administrative point of contact for customer training needs.
• Prioritize daily administrative tasks to meet customer expectations and comply with internal policies and processes.
• Collaborate with and support team members when needed.
• Respond to all internal and external inquiries within 24 hours.
  
  
  

Profile Requirements:

• Strong organizational skills and keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage priorities and meet deadlines efficiently.
• Familiarity with general office administrative processes.
• Ability to work under pressure in a dynamic, fast-paced environment.
• Strong customer service orientation and responsiveness.
  
  
  

Experience: Open to candidates with 2 to 5 years of experience in administrative or coordination roles. Motivated entry-level candidates will also be considered.

Why choose us

• An international community bringing together more than 110 different nationalities
• An environment where trust is central: 70% of our leaders started their careers at the entry level
• A strong training system with our internal Academy and more than 250 modules available
• A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)
  
  
  

Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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