Administrative Assistant

Sedgwick Claims Management Services Ltd; Saint John; On-site; CAD 38,000 - 48,000; Full time

Job summary

Sedgwick, a global claims administrator, is seeking an Administrative Assistant to provide essential office support in Saint John, NB. The role focuses on preparing correspondence and reports, filing, and general administrative tasks to keep operations running smoothly.

The successful candidate will handle invoicing, maintain records, and support travel arrangements, attendance tracking, and minutes. Strong MS Office skills and clear communication are required.

Qualifications

• High school diploma or equivalent required.
• 1 year of general office administrative experience required.
• Experience with an insurance company is preferred.

Responsibilities

• Prepare correspondence and reports; file and maintain records.
• Provide back-up telephone support as needed.
• Process invoices and billing; maintain records.
• Maintain attendance records, library or manuals.
• Record meeting minutes and coordinate travel arrangements.

Skills

Communication

Time management

Organization

Interpersonal skills

Independent work

Typing / Transcription

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Administrative Assistant

Administrative Assistant

PRIMARY PURPOSE:

To provide administrative support including preparing correspondence and reports, filing, and other general office support activities.

In-office 5 days a week in our Saint John, NB E2L 1G2 Canada location.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, etc.
• Provides back-up telephone support (as needed)
• Processes invoices and billings; maintains records.
• Maintains unit attendance records, library and/or manuals.
• Records meeting minutes.
• Make travel arrangements.
• Maintains adequate supply inventory; orders supplies as needed.
• Dictation: ability to transcribe reports, and other correspondence

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

• High school diploma or equivalent required

Experience

• One (1) year of experience in general office administrative duties or equivalent combination of education and experience required.
• Experience with an insurance company, broker or consultant preferred.

Skills & Knowledge

Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office applications (particularly Outlook), Excel and Word.

Analytical and interpretive skills Strong organizational and time-management skills with the ability to manage multiple priorities.

Good interpersonal skills Ability to work independently and collaboratively in a fast-paced environment. Ability to meet or exceed

Performance Competencies The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review. We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com