Administrative Assistant

Native Counselling Services of Alberta; Grande Prairie; On-site; CAD 33,000 - 40,000; Full time

Job summary

Native Counselling Services of Alberta is seeking an Administrative Assistant to support court workers and staff in Edmonton, ensuring deadlines are met and clients receive necessary information. The role emphasizes Indigenous knowledge, cultural awareness, and confidentiality, with a focus on teamwork and effective communication.

Ideal candidates will have training or experience in administrative support, and a solid understanding of court-related operations, justice, and related services.

Qualifications

• In-depth experience and working knowledge of Indigenous communities, cultures, healing and language.
• Deep understanding of Indigenous culture, traditions and values as it may relate to justice and healing.
• Possess administrative assistant training certificate and/or extensive work experience.
• Should have a basic understanding of the operations of the courts, justice, corrections, income supports.
• Ability to work as a team with excellent written and verbal communication skills. Must maintain confidentiality, maintain professional boundaries. Must be organized with excellent time management skills and be self motivated ensuring contractual agreements are met.

Responsibilities

• To support the court work staff ensuring deadlines are met and clients are provided with information to address their needs.
• Support staff who are assisting clients to navigate systems in order to meet clients needs.
• Provide communication with staff/clients and ensure deadlines are met.

Skills

Indigenous knowledge

Communication skills

Time management

Confidentiality

Education

Administrative assistant training

Job description

Native Counselling Services of Alberta’s mission is to promote the resilience of the lndigenous individual and family, through programs and services that are grounded in reclaiming our interconnectedness, reconciliation of relationships and self-determination.

Native Counselling Services of Alberta (NCSA) is a long-standing Indigenous organization, committed to providing culturally relevant and holistic support services for individuals requiring assistance and direction regarding their court issues. The administrative assistant will support the court workers and support staff in Edmonton to ensure their concerns are addressed.

Specific responsibilities of the position include:

• To support the court work staff ensuring deadlines are met and clients are provided with information to address their needs.
• Support staff who are assisting clients to navigate systems in order to meet clients needs.
• Provide communication with staff/clients and ensure deadlines are met.

Our ideal candidate would have the following qualifications:

• In-depth experience and working knowledge of Indigenous communities, cultures, healing and language.
• Deep understanding of Indigenous culture, traditions and values as it may relate to justice and healing.
• Possess administrative assistant training certificate and/or extensive work experience.
• Should have a basic understanding of the operations of the courts, justice, corrections, income supports.
• Ability to work as a team with excellent written and verbal communication skills. Must maintain confidentiality, maintain professional boundaries. Must be organized with excellent time management skills and be self motivated ensuring contractual agreements are met.
• Strong interspinal relations, conflict manage and the ability to represent NCSA in a professional manner.
• Dress appropriately for the position, maintain confidentiality and open to learning.
• Must be prepared to learn NCSA Resiliency Model and agree to be fully immersed in the model with all interactions with staff, clients, community and government agencies.
• Valid Alberta driver’s license and willing to travel as maybe required for community outreach.
• Must have a reliable vehicle, valid Alberta driver’s license and liability insurance to use your vehicle as part of your employment.
• Up to date criminal record check, child intervention check upon hire.

Starting salary: $36,500 annual.

We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the hiring process, please contact our Human Resource team.