Administrative Assistant

Aquatera Utilities Inc.; Grande Prairie; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Pension plan

RRSP matching

Vacation benefits

Job summary

Aquatera Utilities Inc. in Grande Prairie is seeking an Administrative Assistant to join the Distribution and Collection team.

You will provide administrative and customer service support, manage reception, data entry, reporting, and internal communications in a fast-paced office. The successful candidate is detail-oriented, organized, and capable of handling competing priorities while maintaining accuracy.

Qualifications

• Minimum one year in an office administration role.
• Certificate in Office Administration or related training is an asset.
• Strong verbal and written communication skills.
• Proficiency with Word, Excel, and PowerPoint.
• Excellent attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Serve as primary contact for the Distribution & Collection office.
• Provide reception support and respond to inquiries by phone/email.
• Assist with data entry, reporting, and month-end activities.
• Process accounts payable/receivable and payroll entries.
• Coordinate hydrant rentals, program billing, and deposits.
• Support purchasing and inventory replenishment.

Skills

Office administration

Communication

Time management

Organizational skills

Attention to detail

Customer service

Independent worker

Team collaboration

Reporting systems

Education

Office Administration certificate

Tools

CityWorks

SiteDocs

ComplyWorks

Microsoft Office

Job description

Reports To:Distribution and Collection Manager

Join the Team That’s Growing Healthy Communities. Work with Purpose. Live with Possibility.

At Aquatera, we’re more than a utility provider, we’re environmental leaders delivering high-quality water, wastewater, and solid waste services while building healthier communities across Alberta. As a locally owned organization and an Alberta Top Employer, we’re proud to offer meaningful work, opportunities for development and growth, and a fulfilling lifestyle all within a supportive work environment. Everything we do contributes to cleaner water, a healthier environment, and stronger communities so you’ll go home knowing your work truly matters. We foster a strong, supportive culture grounded in safety, integrity, collaboration, and innovation. With opportunities for training, mentorship, and career advancement, Aquatera is a place to grow and thrive while maintaining a positive work life balance. We’re looking for passionate and diverse professionals who share our values and are committed to making a lasting impact.

About the Role

The Administrative Assistant serves as the primary point of contact for the Distribution and Collection office, providing administrative and customer service support to the team. This role is responsible for a variety of office functions including reception, data entry, reporting, payroll support, accounts payable and receivable assistance, meeting coordination, and internal communications. The successful candidate is highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.

Key Responsibilities

• Serve as the primary point of contact for customer service calls, consultants, salespeople, contractors, and visitors to the Distribution & Collection office.
• Provide reception support, including screening and responding to inquiries by phone, email, and in person.
• Prioritize and relay messages, gather and process required information and submit locate requests.
• Assist with month-end administrative and reporting activities.
• Complete data entry and reporting requirements for Alberta Environment and internal reporting systems.
• Take meeting minutes and assist with meeting coordination.
• Coordinate and administer hydrant cart rentals and the Private Hydrant Program, including billing and deposit administration.
• Assist with accounts payable, accounts receivable, and payroll entry.
• Support purchasing activities and inventory replenishment requests.
• Perform general administrative duties including filing, ordering supplies, maintaining employee files, and coordinating internal communications
• Assist team members with additional duties as assigned.

Qualifications and Required Skills

• Minimum one year of experience in an office administration role.
• Certificate in Office Administration or related training is considered an asset.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational, interpersonal, and time management skills.
• Ability to prioritize multiple tasks and meet deadlines in a busy environment.
• Customer service training and/or related experience is considered an asset.
• Ability to work independently and collaboratively within a team environment.
• Experience with administrative and reporting systems is considered an asset. Familiarity with platforms such as CityWorks, Utility Safety Partners, SiteDocs, ComplyWorks, and municipal permitting systems is beneficial.

Compensation

We offer competitive compensation and benefits including health, dental and vision, defined benefit pension plan, RRSP matching, health and wellness spending account, and above average vacation benefits.

Conditions of Employment

• Legally entitled to work in Canada without limitations
• Valid Class 5 driver’s license and satisfactory driver’s abstract
• Pass comprehensive drug and alcohol test