Administrative Assistant

Acfoodbank; Edmonton; On-site; CAD 23,000 - 26,000; Part time

Job summary

Afro-Caribbean Food Bank Canada Centre in Edmonton is seeking an Administrative Assistant to support the More Than Food Program. You will handle participant intake, records, and day-to-day operations, working with the Project Manager to onboard and assist participants from crisis to stability.

The role requires strong organizational and communication skills, collaboration with diverse teams, and familiarity with community-based programs. Evening/weekend availability may be needed.

Qualifications

• Experience in administrative support or program administration.
• Strong organizational skills and multi-tasking ability.
• Excellent written and verbal communication.
• Ability to work with diverse teams and community members.

Responsibilities

• Coordinate participant registration, intake, scheduling, and follow-up using digital systems (e.g., Google Forms, Sheets, CRM tools).
• Maintain accurate program records, data tracking systems, and documentation to support reporting and evaluation.
• Support monitoring and reporting processes, including attendance tracking, participant progress, and program outputs.
• Coordinate logistics for workshops, financial coaching sessions, and community engagement activities.
• Assist with outreach, communications, and participant engagement efforts.
• Provide administrative and operational support to program staff and community partners.
• Ensure timely and accurate documentation aligned with funder and organizational requirements.

Skills

Administrative support

Office coordination

Program administration

Organizational skills

Communication skills

Team collaboration

Community programs knowledge

Job description

Join our team at the Afro-Caribbean Food Bank Canada Centre.

“I am because we are.”Connecting communities, preserving cultures and serving with dignity.

Position Overview

The Administrative Assistant plays a critical role in supporting the effective delivery of the More Than Food Program. This position is responsible for coordinating participant intake, maintaining accurate records, supporting program logistics, and ensuring smooth day-to-day operations. Working closely with the Project Manager, program staff, and partners, the Administrative Assistant ensures that participants are effectively onboarded, tracked, and supported throughout their journey from crisis to stability and independence.

Key Responsibilities

• Coordinate participant registration, intake, scheduling, and follow-up using digital systems (e.g., Google Forms, Sheets, CRM tools)
• Maintain accurate program records, data tracking systems, and documentation to support reporting and evaluation
• Support monitoring and reporting processes, including attendance tracking, participant progress, and program outputs
• Coordinate logistics for workshops, financial coaching sessions, and community engagement activities
• Assist with outreach, communications, and participant engagement efforts
• Provide administrative and operational support to program staff and community partners
• Ensure timely and accurate documentation aligned with funder and organizational requirements

Required Skills and Qualifications

• Experience in administrative support, office coordination, or program administration
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Excellent written and verbal communication skills
• Ability to work collaboratively with diverse teams, partners, and community members
• Knowledge of community-based programs, particularly those serving Black and Afro-Caribbean communities, is an asset

Core Competencies

• Attention to detail and data accuracy
• Time management and organizational efficiency
• Cultural awareness and community sensitivity
• Adaptability in a dynamic program environment
• Commitment to dignity-centred and participant-focused service delivery

This role operates in a community-based setting with a mix of administrative coordination and participant-facing responsibilities. Flexibility may be required to support program activities, including occasional evening or weekend events.

Part-Time (0.5 FTE – 20 hours/week) Pay: $17–$19 per hour

The Afro-Caribbean Food Bank Canada Centre (ACFBCC) serves diverse communities across Edmonton, with a focused commitment to newcomers and Black, Indigenous, and People of Color (BIPOC) populations. While we specialize in culturally appropriate food options, our services are open to the public and available to anyone in need, regardless of race, ethnicity, culture, or background.

Charitable number 796758969RR0001

Featured Programs:Introduction to Healthy Eating,Understanding Food Security,More Than Food Program,Food Handling & Safety,Settlement Program and More