Program Assistant, Food Services

Better Living and Community Services; Toronto; On-site; CAD 29,000 - 30,000; Part time

Job summary

Better Living Health and Community Services is seeking a Program Assistant for a three-month contract to support the Supervisor, Food Services in operational and administrative tasks across Meals on Wheels, the kitchen, and the Better Bistro. The position involves working in the Meals on Wheels office and assisting with client records, meal prep, and volunteer coordination in a fast-paced environment.

The ideal candidate has post-secondary education related to social/food service or gerontology,

Qualifications

• Post-secondary education in social/food service or gerontology, or equivalent experience.
• At least 1 year related work in Home and Community Care office setting.
• Driver's license an asset.
• Vulnerable Sector Screening completed within one month of employment.
• Food Handling Training completed within one month of employment.

Responsibilities

• Support the Supervisor, Food Services in operational and administrative tasks.
• Maintain client database and document changes for Meals on Wheels and ADP.
• Assist in meal preparation, packaging and daily delivery coordination.
• Support volunteers, plan routes and assist with Bistro operations.
• Provide telephone support to the Food Services Supervisor as needed.
• Ensure correct storage of frozen products and assist with inventory tracking.
• Assist with direct service when required and balance end of day cash process.

Skills

1 year related experience in Home and

Driver's license (asset)

Vulnerable Sector Screening (within 1

Food Handling Training (within 1 month

Microsoft Office

Alayacare

Strong organizational skills

Customer service and interpersonal

Written and verbal communication

Food program knowledge

Education

Post-secondary education in social/food service/gerontology or equivalent experience

Tools

Microsoft Office

Alayacare

Job description

Better Living Health and Community Services an opening for a three-month contract position as a Program Assistant. The successful candidate will be responsible for supporting the Supervisor, Food Services in operational and administrative functions of the Client service delivery activities. The incumbent will develop proficiency and work across the food programs in the Meals on Wheels office, kitchen, and meal heating and preparation for Meals on Wheels and Adult Day Program (ADP), and the Better Bistro.

This position reports to the Supervisor, Food Services.

REQUIRED QUALIFICATIONS

• Post-secondary education in a social/food service, gerontology or a related field, or equivalent experience
• Minimum of 1 years related work experience in Home and Community Care office setting and/or comparable experience
• Drivers’ license an asset
• Successful completion of Vulnerable Sector Screening within one month of employment
• Successful completion of Food Handling Training course within one month of employment

SKILLS AND EXPERIENCE

• Ability to manage multiple administrative responsibilities through strong organizational, prioritization and time management skills
• Ability to work independently and in a high volume team environment
• Ability to effectively utilize electronic Client records to support the delivery of care
• Working knowledge of Microsoft Office, and Alayacare an asset
• Excellent customer service and interpersonal skills, and ability to work in a supportive manner with Clients, Members, Caregivers, and volunteers in order to effectively respond to the needs of Clients
• Strong written and verbal communication skills
• Strong documentation skills
• Experience in food preparation

KEY POSITION RESPONSIBILITIES

Position Specific

Meals on Wheels

• Ensures hot meals prepared and packed
• Communicates with clients and utilizes the client database to document changes
• Prepares for the daily meal delivery and volunteer routes including route sheets, maps, instructions, and cold delivery items
• Supports and prepares volunteers for the daily delivery
• Provides telephone support for the Food Services Supervisor
• Ensures organization and correct storage of frozen product
• Prepares orders for food source
• Assists with direct service when required
• Takes on other duties as assigned by the Food Services Supervisor

Kitchen/Bistro

• Carries out routine kitchen tasks on a daily basis while maintaining a clean working environment
• Assists in the preparation of food for the Better Bistro and Adult Day Program and catering requests as required
• Assists in serving members and clients within the Better Bistro and ADP environment
• Assists in the planning, monitoring and ordering of food inventory
• Assist in the training, monitoring and supervision of volunteers in the kitchen and Better Bistro
• Assist with tracking Bistro finances daily using the cash register system, including accepting payment and balancing end of day

Location- : 1 Overland Drive, North York, ON M3C 2C3

Schedule: Monday-Friday and occasional weekend if needed

Salary: $21.0361- $22.08791 per hour

Better Living is an equal opportunity employer and is in accordance with the Ontario Human Rights Code, Employment Standards Act and Accessibility for Ontarians with Disabilities Act. Applicants need to make their request for accommodation known when contacted. Thank you to all who express interest in this position and we welcome all resumes however only those granted an interview will be contacted. No phone calls, please. Thank you.

No artificial intelligence or automated decision-making tools will be used in the screening or selection for this role.