Administrative Assistant

Covenant Care; Calgary; Presencial; CAD 48.000 - 64.000; Jornada completa

Descripción de la vacante

Covenant Living in Calgary seeks an Administrative Assistant to provide comprehensive administrative, reception, scheduling, payroll, financial, human resources, and customer service support. The role serves as a key contact for residents, families, visitors, staff, and external stakeholders while ensuring confidentiality and efficient site operations.

Reporting to the Site Manager, you will model the organization’s mission and collaborate with the team to uphold our values.

Formación

• Diploma in Business Administration, Office Administration, or an equivalent combination of education and experience.
• Three (3) to five (5) years of administrative or office management experience, preferably within retirement living, seniors housing, hospitality, healthcare, or continuing care environment.
• Intermediate to advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
• Experience with payroll, scheduling, and HRIS systems is considered an asset.
• Experience with PointClickCare or similar resident information systems is considered an asset.

Responsabilidades

• Provide administrative and clerical support to the Site Manager and leadership team.
• Serve as the primary reception contact, welcoming residents, families, visitors, and responding to inquiries.
• Maintain resident, employee, and organizational records, files, and confidential documentation.
• Coordinate meetings, prepare agendas, record minutes, and distribute communications.
• Manage staff scheduling and support bi-weekly payroll processing through the HRIS system.
• Support accounts payable and accounts receivable functions, including billing, deposits, petty cash, and invoice processing.
• Assist with recruitment, onboarding, employee documentation, and other human resources activities.
• Support resident move-ins, move-outs, lease administration, and resident service requests.
• Assist with health and safety initiatives, incident reporting, and regulatory compliance.
• Perform other duties as assigned.

Conocimientos

Customer service

Organization

Communication

Time management

Independent work

Educación

Diploma in Business Administration or Office Administration

Herramientas

Microsoft Office

HRIS systems

PointClickCare

Descripción del empleo

Position Summary:

Covenant Living welcomes all who share a calling to serve those most in need.

We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person- body, mind and soul. The position of Administrative Assistant will commit to incorporate our mission, vision, and our values, which are Compassion, Collaboration, Respect, Social Justice, Integrity and Stewardship, and uphold our ethical traditions as foundational aspects in all actions and decision-making.

Reporting to the Site Manager, the Administrative Assistant is responsible for providing comprehensive administrative, reception, scheduling, payroll, financial, human resources, and customer service support. The role serves as a key point of contact for residents, families, visitors, staff, contractors, and external stakeholders while ensuring the efficient operation of the site and maintaining the highest level of professionalism and confidentiality.

This position will:

• Model the organizations mission, vision, and values, consistently representing Covenant professionally and positively
• Collaborate effectively as a professional team player, supporting the achievement of Covenant’s Mission, Vision, and Values

Key Responsibilities

• Provide administrative and clerical support to the Site Manager and leadership team
• Serve as the primary reception contact, welcoming residents, families, visitors, and responding to inquiries
• Maintain resident, employee, and organizational records, files, and confidential documentation
• Coordinate meetings, prepare agendas, record minutes, and distribute communications
• Manage staff scheduling and support bi-weekly payroll processing through the HRIS system
• Support accounts payable and accounts receivable functions, including billing, deposits, petty cash, and invoice processing
• Assist with recruitment, onboarding, employee documentation, and other human resources activities
• Support resident move-ins, move-outs, lease administration, and resident service requests
• Assist with health and safety initiatives, incident reporting, and regulatory compliance
• Perform other duties as assigned

Qualifications

Education & Experience

• Diploma in Business Administration, Office Administration, or an equivalent combination of education and experience
• Three (3) to five (5) years of administrative or office management experience, preferably within a retirement living, seniors housing, hospitality, healthcare, or continuing care environment
• Intermediate to advanced proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams
• Experience with payroll, scheduling, and HRIS systems is considered an asset
• Experience with PointClickCare or similar resident information systems is considered an asset

Knowledge, Skills & Abilities

• Strong customer service orientation and commitment to resident satisfaction
• Exceptional organizational, time-management, and multitasking abilities
• Ability to work independently and exercise sound judgment while maintaining confidentiality
• Strong interpersonal, communication, and relationship-building skills
• Ability to manage competing priorities in a fast-paced environment
• Demonstrated problem-solving and conflict-resolution skills
• Adaptability and willingness to learn new programs, processes, and technologies
• Ability to maintain professional relationships with residents, families, staff, contractors, and community partners