Administration- Team Coordinator/ Medical Scheduler

care partners; Brockville; On-site; CAD 32,000 - 39,000; Full time

Benefits offered by this job

Flexible caseload and schedule

Mentorship and Spark University

Rewards for referring new team members

Inclusive work environment

Accommodations

Job summary

Spark Lifecare is hiring a Developmental Services Worker (DSW) - Complex Care to provide one-to-one support in clients' homes and community settings, aligning care with each client's goals and care plan. You will assist with ADLs, safety, behavioral support, and meaningful activities to promote independence, while coordinating with families and professionals as needed.

The role values compassion, independence, and reliability, with a flexible caseload and schedule.

Qualifications

• Valid Standard First Aid and CPR Level C.
• Smartphone with a data plan.
• Vulnerable Sector Check completed within the last 6 months.

Responsibilities

• Provide one-to-one support based on each client's needs and care plan.
• Assist with Activities of Daily Living (ADLs) and personal hygiene as required.
• Support safety and wellbeing during home- and community-based activities.
• Offer behavioural support and emotional regulation.
• Engage clients in meaningful activities that encourage independence and participation.
• Follow individualized strategies established by the client's care team, family, or professionals where applicable.

Skills

Compassionate

Dependable

Organized

Independent work

Education

DSW diploma or related education

Tools

NVCI training

Valid G license

Job description

Developmental Services Worker (DSW) - Complex Care

Our Purpose

At Spark, we're on a mission to make a difference in the way community healthcare is done. As a leading healthcare organization, we are dedicated to supporting our clients with the autonomy to steer their healthcare journey and equipping them with the necessary resources to take control of their health.

Spark is an innovative, award-winning, inclusive and equity focused organization that matches diverse clients to the best one to one care in the community. If you have a passion for helping people and wish to collaborate with a group of like-minded individuals who are committed, hardworking and dedicated, we invite you to become part of our network of healthcare providers!

As a Developmental Services Worker (DSW) – Complex Care, you will provide one-to-one support based on each client's unique needs, abilities, goals, and care plan. Support may include:

• Assisting with Activities of Daily Living (ADLs), including personal care and hygiene support as required.
• Supporting client safety and wellbeing during home- and community-based activities.
• Providing behavioural support, redirection, and assistance with emotional or behavioural regulation.
• Supporting clients who may experience elopement or other safety-related concerns.
• Engaging clients in meaningful and functional activities that encourage independence, skill development, and community participation.
• Supporting routines, organization, meal preparation, transportation, emotional wellbeing, and other day-to-day needs.
• Following individualized strategies and approaches established by the client's care team, family, or regulated healthcare professionals where applicable.

Every client and position is unique. Some clients may require primarily developmental and community-based support, while others may have more complex behavioural, personal care, medical, or safety needs. Your role is to meet each person where they are and provide respectful, consistent, and person-centred support that helps them participate as fully and independently as possible in their daily lives.

You would be a great fit with Spark if you are compassionate, dependable, organized, confident working independently, and comfortable adapting your approach to the needs of the individual you are supporting. Above all, we are looking for people who genuinely care about the wellbeing, dignity, safety, and goals of the people they support.

Requirements

• Valid Standard First Aid and CPR Level C
• Smartphone with a data plan
• Vulnerable Sector Check completed within the last 6 months

Assets

• Developmental Services Worker diploma or university/college education in a related field
• Experience supporting individuals with developmental disabilities, complex care needs, behavioural challenges, or mental health needs
• Non-Violent Crisis Intervention (NVCI), CPI, or similar training
• Valid G class driver's licence with access to a reliable vehicle

Hours

Flexible and client dependent scheduling options are available.

Caregiver has full autonomy in organising and managing their schedule and availability based on client matches.

Rate of Pay

$23-$28/hour

Why Join Spark Lifecare?

Flexible caseload and schedule

Whatever our clients age, background, or circumstances, we help them choose the perfect fit from our handpicked team of passionate, skilled and committed caregivers. As a caregiver with Spark, you have a voice in the matching process. We believe that your input will foster the best long-term relationships with your clients. At Spark, you'll have flexibility, autonomy and a team who truly cares about you.

Access to mentorship and resources

At Spark, we value community, work life balance and career development. To help foster your personal and professional growth, we partner with Spark University, a non-profit focused on connecting, educating, and empowering caregivers. Spark U provides you with learning opportunities to make sure you are providing quality care for your clients. You can check them out at: www.sparku.ca

Reward programs

Earn rewards for referring new team members and helping us grow our talented team.

Inclusivity

Whatever your age, ability, orientation, ethnicity, race, culture, religion or gender identity - you are welcome. Our community is stronger and more vibrant when it is more diverse and inclusive. We are committed to a fair, equitable, inclusive, and accessible application and selection process.

Accommodations

Requests for accommodation can be made at any stage of the recruitment process. If you require accommodations during the recruitment process, please reach out to us at [e-mail]

Our recruitment process may use artificial intelligence (AI) technology to assist in reviewing applications while supporting efficiency and consistency. All applications are also reviewed by our recruitment team to ensure fair and equitable consideration.