Administration Representative

Coast Capital Savings; Surrey; Hybrid; CAD 49,000 - 57,000; Full time

Job summary

Coast Capital Savings is seeking an Administration Representative responsible for creating, validating, and funding lease and loan contracts. The role requires strong attention to detail and communication skills, ideal for candidates with 1-3 years of experience. With a focus on community and member satisfaction, this position offers career growth in an inclusive work environment.

Benefits

Comprehensive benefits

Flexible work arrangements

Career growth opportunities

Mortgage and auto financing benefits

Recognition programs

Community investment programs

Qualifications

• 1-3 years of relevant experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience in auto/transportation industry is an asset.

Responsibilities

• Perform administrative duties accurately and meet deadlines.
• Verify accuracy and validity of contracts before funding.
• Communicate proactively and professionally with partners.

Skills

Attention to detail

Communication skills

Time management

Interpersonal skills

Proficiency in Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and challenges so they can live the life they want. We’ve been doing this for over 80 years, and today we serve nearly 600,000 members. We invest 10% of our profits back into the community — nearly $90 million since 2000 — because when our members succeed, our communities thrive too.

Administration Representative

Jan 28, 2025

Location(s): Surrey and Vancouver - Lower Mainland

Job Type: Permanent

Work Options: In-person, Hybrid

Starting Salary Range: $49,000-$56,400

• Enhanced Criminal Record Check
• Credit Check
• Identity Verification
• References

Job Purpose

The Administration Representative is responsible for creating, verifying, validating, and funding lease and loan contracts submitted by external broker partners and internal sales. You will ensure all critical information is accurate and complete before advancing the contract to the next stage.

Accountabilities

• Perform administrative duties accurately, prioritize effectively, and meet deadlines while maintaining high customer service standards.
• Verify the accuracy and validity of contracts and supporting documents as per credit conditions and internal procedures before funding.
• Identify and notify credit and supervisors of any potential fraud risks.
• Communicate proactively, courteously, and professionally with external and internal partners.
• Suggest workflow and process improvements to enhance efficiency and customer experience. Assist in resolving audit and customer issues, ensuring irregularities are addressed, and escalate issues when necessary.

Skills and Qualifications

• 1-3 years of relevant experience
• High School Diploma
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience in auto/transportation industry is an asset
• Excellent written and verbal communication skills and strong interpersonal skills
• Ability to work effectively in a fast-paced environment with good time management
• Strong attention to detail
• Ability to build relationships and deliver excellent service

Equity, Diversity & Inclusion

We believe everyone has potential. We encourage applications from Indigenous Peoples, Black and racialized persons, persons with disabilities, LGBTQ+ individuals, and women. We are committed to accessibility and will provide accommodations upon request.

Why Join Coast Capital?

• Purpose-driven culture
• Focus on inclusion and engagement
• Career growth and internal promotion
• Flexible work arrangements
• Comprehensive benefits
• Retirement options
• Mortgage and auto financing benefits
• Recognition programs
• Award-winning culture
• Community investment
• Volunteer opportunities with matching donations