Administration & Co-Pay Assistant

Cencora, Inc.; Ontario; On-site; CAD 41,000 - 64,000; Full time

Job summary

Join a forward-thinking company committed to creating healthier futures. In this full-time administrative role, you will play a crucial part in supporting various projects and ensuring efficient operations. Your expertise will help improve the lives of people and animals everywhere. With a focus on collaboration and professional development, you will thrive in an inclusive culture where your contributions matter. If you are organized, detail-oriented, and passionate about making a difference, this opportunity is perfect for you.

Benefits

Health and Wellness Benefits

Professional Development Resources

Family Support Programs

Qualifications

• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• Proficiency in Microsoft Office applications and ability to process large data sets.

Responsibilities

• Perform general administrative tasks and manage multiple projects across departments.
• Liaise with Program managers to ensure copayment KPIs are met.

Skills

Microsoft Office

Communication Skills

Interpersonal Skills

Analytical Skills

Organizational Skills

Problem-Solving Abilities

Bilingual (French and English)

Education

Post-secondary education in a related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs general administrative tasks such as handling mail, typing, and maintaining filing systems.
• Processes copayment requests for patients, pharmacies, and physicians for programs offering copay assistance or concierge payments.
• Liaises with Program managers to ensure copayment KPIs are met.
• Coordinates with ISI Accounting to ensure proper payment timeframes and accurate payments.
• Works with third-party payment administrators to ensure accurate electronic payment processing.
• Establishes and maintains office files, schedules appointments, and arranges meeting rooms.
• Compiles information from various sources for reports.
• Audits and maintains reports, checking for errors or discrepancies, and notifies relevant personnel of modifications.
• Updates and maintains business information via computer or department files.
• Assists with various projects within the department.
• Drafts correspondence and presentations for internal and external contacts.
• Manages multiple projects across departments.
• Interacts with inter-departmental staff and management to resolve workload issues.
• Maintains positive and professional working relationships.
• Complies with policies, procedures, safety rules, and reports adverse events.
• Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in a related field.
• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• Proficiency in Microsoft Office applications.
• Accuracy in processing large data sets.
• Strong communication and interpersonal skills.
• Ability to work independently and in teams.
• Adaptability and willingness to learn new skills.
• Bilingual in French and English preferred.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Effective oral and written communication.
• Strong interpersonal skills.
• Analytical and mathematical skills.
• Organizational skills with attention to detail.
• Problem-solving abilities.
• Professional image.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to implement processes for audit compliance.
• Ability to meet deadlines consistently.
• Business and financial acumen.

What Cencora Offers

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members’ purpose-driven work. Benefits include health, wellness, family support, professional development, and more.

Full-time position.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in protected classes.

We support reasonable accommodations for individuals with disabilities during the employment process. To request accommodations, contact 888.692.2272 or [e-mail].

Accessibility Policy

We are committed to fair and accessible employment practices and will accommodate individuals with disabilities during recruitment and employment.

Salary Range*

$41,200 CAD - $63,360

Affiliated Companies:

Innomar Strategies