Administration & Co-Pay Assistant

Cencora; Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a dedicated administrative professional to support its mission of creating healthier futures. This role involves managing various administrative tasks, ensuring efficient operations, and maintaining positive relationships with colleagues. The ideal candidate will have a strong background in administrative functions within the pharmaceutical sector and be proficient in Microsoft Office Suite. Join a forward-thinking team that values inclusivity and offers comprehensive benefits, including wellness programs and professional development opportunities. Make a meaningful impact in a role that combines organization, communication, and problem-solving skills.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Wellness Programs

Paid Parental Leave

Professional Development

Mentorship Opportunities

Qualifications

• 3-5 years experience in an administrative role within a pharmaceutical setting.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Performs general administrative tasks and manages multiple projects.
• Coordinates with accounting for accurate payment processing.

Skills

Microsoft Office Suite

Communication Skills

Interpersonal Skills

Analytical Skills

Organizational Skills

Problem-Solving Skills

Bilingual (French/English)

Education

Post-secondary education in a related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

PRIMARY DUTIES AND RESPONSIBILITIES:

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program.
• Processes copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance or concierge payments.
• Liaises with Program managers to ensure copayment KPIs are met.
• Coordinates with ISI Accounting to ensure proper payment timeframes and accurate payments.
• Works with 3rd party payment administrators to ensure accurate electronic payment processing.
• Establishes and maintains office files, schedules appointments, and arranges meeting rooms as required.
• Compiles information from various sources for report generation.
• Audits and maintains reports specific to the business location, correcting errors and notifying relevant personnel.
• Updates and maintains business information via computer or department files.
• Assists with various projects within the department, scheduled and unscheduled.
• Drafts correspondence and presentations for internal and external contacts.
• Manages multiple projects across departments as required.
• Interacts with inter-departmental staff and management to resolve workload issues.
• Maintains positive professional relationships with colleagues and management.
• Complies with policies, procedures, safety rules, and reports adverse events.
• Performs other duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Post-secondary education in a related field.
• 3-5 years of experience in an administrative role within a pharmaceutical setting.
• Proficiency in Microsoft Office Suite is essential.
• Proven accuracy in processing large data sets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new skills.
• Bilingual in French/English preferred.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Effective oral and written communication skills.
• Strong interpersonal, analytical, and mathematical skills.
• Excellent organizational skills with attention to detail.
• Ability to resolve issues efficiently.
• Professional and positive demeanor.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to implement processes for satisfactory audit practices.
• Consistently meets deadlines.
• Effective problem-solving skills.
• Strong business and financial acumen.

What Cencora Offers

We provide competitive compensation, benefits, and resources that foster an inclusive culture and support our team members’ purpose-driven work. Our benefits include medical, dental, vision, and a suite of wellness programs addressing physical, emotional, financial, and social health. We support working families with services like backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health, paid parental and caregiver leave. We also offer training, professional development, mentorship, employee resource groups, volunteer activities, and more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or other protected classes. Harassment is prohibited. All employment-related processes comply with equal opportunity laws. Reasonable accommodations are provided for individuals with disabilities during the employment process. To request an accommodation, contact 888.692.2272 or email [e-mail]. Messages unrelated to accommodations will not be responded to.

Accessibility Policy

Cencora is committed to accessible employment practices and will accommodate individuals with disabilities during recruitment and employment upon request.

Affiliated Companies:

Innomar Strategies