Admin Relief - Time and Attendance & Centralized Relief

Robin Hood Association; Sherwood Park; On-site; CAD 25,000 - 36,000; Full time

Job summary

Robin Hood Association is currently accepting applications for a Relief Staff Member to join the Time & Attendance & Centralized Relief Team. This role supports workforce scheduling, coordinates centralized relief coverage, and helps ensure payroll accuracy through ADP.

Reporting to the Centralized Relief Time & Attendance Manager, the successful candidate provides scheduling and administrative support to program teams across the Association.

Qualifications

• Proven ability to create and maintain employee schedules in ADP Time & Attendance.
• Strong communication with HR and Payroll teams.
• Familiarity with Employment Standards related to hours of work.
• Internal candidates must demonstrate reliability with ADP time entry.
• Experience with time entry processes preferred.

Responsibilities

• Create, update, and maintain employee schedules in ADP Time & Attendance, ensuring alignment with program needs and payroll deadlines.
• Communicate changes to employee schedules or employment status through the Change Point system.
• Coordinate relief staff assignments and shift coverage in response to program vacancies, short notice absences, or emergent needs.
• Provide direct scheduling support to programs, ensuring adequate staffing based on service levels and individual support requirements.
• Respond to scheduling and staffing requests from program supervisors and team leaders in a timely and solution-focused manner.
• Support the Centralized Relief team through oversight, guidance, and troubleshooting as needed.
• Train and orient new staff on proper ADP time entry and pay control procedures.
• Collaborate closely with HR and Payroll teams to ensure smooth workflows and accurate payroll data.
• Participate in system testing, development initiatives, and vendor follow-up related to ADP.
• Troubleshoot and resolve scheduling issues, escalating complex concerns when necessary.
• May be given additional responsibilities as need arises and as requested by direct supervisor.

Skills

MS Office

Verbal & written communication

Teamwork

Attention to detail

Customer service

Tools

ADP Time & Attendance

Job description

We are currently accepting applications for a Relief Staff Member to join our Time & Attendance & Centralized Relief Team. This position plays a vital role in supporting workforce scheduling, coordinating centralized relief coverage, and ensuring payroll accuracy through ADP.

Reporting to the Centralized Relief Time & Attendance Manager, the successful candidate will provide essential scheduling and administrative support to program teams across the Association.

This is a relief position, and availability is required on an as-needed basis between 8:00 a.m. and 4:00 p.m., Monday through Friday. Candidates must ensure that any relief hours worked in this role do not conflict with their regularly scheduled shifts (if applicable).

Please note:

• This position does not guarantee a set number of hours.
• Availability of hours will fluctuate based on operational needs.
• Flexibility and reliability are essential.

Skills and Abilities:

• Strong knowledge of Microsoft Office (Excel, Word, and Outlook).
• Well-developed communication skills, verbal and written, with the ability to work with a variety of people in a team environment.
• Ability to work closely with Human Resources and Payroll team members to provide support to employees.
• Ability to demonstrate work with attention to detail and accuracy.
• Positive attitude and mature work ethic coupled with an ability to work independently and as part of a team.
• Excellent customer service skills. Strong written and verbal communication skills.

Qualifications:

• Understanding of Robin Hood Association’s reporting structure, staffing practices, and scheduling systems.
• Experience with ADP Time & Attendance or time entry processes preferred.
• Knowledge of Employment Standards related to hours of work and scheduling.
• Familiarity with staffing qualifications and program-specific support requirements.
• Internal candidates must demonstrate reliability in meeting ADP time entry expectations.

Responsibilities:

• Create, update, and maintain employee schedules in ADP Time & Attendance, ensuring alignment with program needs and payroll deadlines.
• Communicate changes to employee schedules or employment status through the Change Point system.
• Coordinate relief staff assignments and shift coverage in response to program vacancies, short notice absences, or emergent needs.
• Provide direct scheduling support to programs, ensuring adequate staffing based on service levels and individual support requirements.
• Respond to scheduling and staffing requests from program supervisors and team leaders in a timely and solution-focused manner.
• Support the Centralized Relief team through oversight, guidance, and troubleshooting as needed.
• Train and orient new staff on proper ADP time entry and pay control procedures.
• Collaborate closely with HR and Payroll teams to ensure smooth workflows and accurate payroll data.
• Participate in system testing, development initiatives, and vendor follow-up related to ADP.
• Troubleshoot and resolve scheduling issues, escalating complex concerns when necessary.
• May be given additional responsibilities as need arises and as requested by direct supervisor.