Adjuster Support - Edmonton, AB

Crawford & Company; Edmonton; Hybrid; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based pay

Retirement savings options (pension, R

Flexible work options

Training and development

Home office allowance

Job summary

Crawford & Company in Edmonton, Alberta, seeks an Adjuster Support to provide essential administrative support for the branch in a hybrid work setting. The role emphasizes accuracy, organization, and timely service to support adjusters and deliver exceptional client experiences.

The successful candidate will be highly organized, detail-oriented, and capable of handling multiple priorities while maintaining professional communication with customers and colleagues.

Qualifications

• Excellent verbal and written communication skills
• 2 years experience in an insurance or office environment
• Knowledge of the insurance industry will be considered an asset
• Proven organizational skills
• Professional telephone manners
• Good communication skills and correct use of terminology
• Excellent transcribing skills with a typing rate of 50 wpm
• Advanced computer skills including Office 365 and Windows 10 applications
• Must be a flexible team player with a strong commitment to quality and customer service

Responsibilities

• Accurately prepare, transcribe, and update documents, reports, spreadsheets, and other administrative records.
• Assist with account administration and ensure information is maintained efficiently and accurately.
• Act as a liaison between customers, adjusters, colleagues, and external professionals, providing prompt and professional support.
• Coordinate and support daily office administration activities to ensure smooth branch operations.
• Perform a variety of clerical and administrative tasks, including filing, document management, and data maintenance.

Skills

Excellent communication

Typing 50 wpm

Office 365

Telephone manners

Organization

Tools

Office 365 suite

Windows 10

Job description

Job Description

We are currently recruiting for an Adjuster Support to join our team in Edmonton, Alberta . This is a full-time position with a hybrid work arrangement, offering a combination of in-office and remote work.

In this role, you will provide essential administrative and clerical support to the branch, ensuring the smooth and efficient operation of daily activities. The successful candidate will be highly organized, detail-oriented, and committed to maintaining accuracy while effectively managing multiple priorities. You will play a key role in supporting adjusters and contributing to an exceptional client experience through timely and professional service.

Responsibilities

• Accurately prepare, transcribe, and update documents, reports, spreadsheets, and other administrative records.


• Assist with account administration and ensure information is maintained efficiently and accurately.


• Act as a liaison between customers, adjusters, colleagues, and external professionals, providing prompt and professional support.


• Coordinate and support daily office administration activities to ensure smooth branch operations.


• Perform a variety of clerical and administrative tasks, including filing, document management, and data maintenance.

Qualifications

• Excellent verbal and written communication skills


• 2 years experience in an insurance or office environment


• Knowledge of the insurance industry will be considered an asset


• Proven organizational skills


• Professional telephone manners


• Good communication skills and correct use of terminology


• Excellent transcribing skills with a typing rate of 50 wpm


• Advanced computer skills including Office 365 and Windows 10 applications


• Must be a flexible team player with a strong commitment to quality and customer service

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our Total Rewards Package Is Designed To Support Your Well-being, Recognize Your Contributions, And Help You Keep Growing. In Addition To Competitive Compensation, We Offer

• Performance-based pay and incentive plans that recognize excellence.


• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.


• Benefits that support your financial, physical, and mental well-being.


• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.


• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.


• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.


• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.


• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.