Adjudication Case Manager

Government of Alberta; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a dynamic team dedicated to protecting privacy rights in Alberta. As an Adjudication Case Manager, you will play a crucial role in managing inquiries and ensuring compliance with privacy laws. This position offers a unique opportunity to work within a supportive environment that values diversity and innovation. Enjoy a balanced work-life with flexible arrangements while making a significant impact in the community. If you are passionate about public service and have a strong legal background, this is the perfect opportunity for you.

Benefits

First-year vacation grant

Management vacation supplement

Paid statutory holidays

Health Spending Account

Flexible work arrangements

Qualifications

• 4 years of relevant experience in legal or regulatory settings.
• Ability to apply legislation and manage inquiries effectively.

Responsibilities

• Manage the procedural aspects of the inquiry process.
• Liaise with internal and external parties regarding inquiries.

Skills

Knowledge of FOIP Act

Administrative fairness

Strong communication skills

Organizational skills

Problem-solving skills

Education

University degree in related field

Job description

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Job Title: Adjudication Case Manager (2 Permanent Positions)
Job Requisition ID: 71228
Organization: Office of the Information and Privacy Commissioner

Location: Edmonton

Full or Part-Time:Full-Time
Hours of Work:36.25hours per week
Regular/Temporary:Regular

About Us

The Office of the Information and Privacy Commissioner of Alberta (OIPC) is dedicated to advocating for the access and privacy rights of Albertans. It ensures that public bodies, health custodians, and private sector organizations uphold these rights as prescribed by Alberta's laws. The OIPC provides fair, independent, and impartial reviews in a timely and efficient manner. As part of the oversight role, the Commissioner receives requests for reviews of decisions made by public bodies, organizations and custodians regarding access-to-information requests, as well as complaints about the handling of personal and health information.

OIPC is known for its comprehensive regulatory role, proactive engagement with technological advancements, commitment to public education, collaborative culture, and the significant impact of its work in protecting privacy and access to information.

The OIPC is an Officer of the Legislature who reports directly to the Legislative Assembly of Alberta. Through the OIPC, the Commissioner performs the compliance oversight and regulatory responsibilities set out in Alberta’s three access to information and privacy laws:

OIPC is one of the few jurisdictions in Canada with comprehensive laws covering public, private, and health sectors. This unique legal framework provides an unparalleled opportunity for privacy and access practitioners to make a significant impact across diverse fields.

Why OIPC Alberta?

Alberta is rapidly becoming a hub for technological advancements, particularly in AI and data protection. Enjoy a high quality of life with competitive salaries, no provincial sales tax, and affordable housing. Thrive in a growing and diverse economy expanding into various industries where privacy rights matter. Benefit from flexible work arrangements and the stunning natural beauty of the Rockies, offering world-class outdoor activities for an ideal work-life balance.

The OIPC is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported.

To learn more about the work that we do please visit:

Are you looking for an exciting opportunity to put your skills to use for an office dedicated to protecting the information access and privacy rights of Albertans? If so, come join our Adjudication team!

When the OIPC receives a request for review or a complaint relating to a public body, organization or custodian, it moves through various phases in the office, including intake, mediation, and adjudication. This role supports the adjudication stage, in which an inquiry is conducted, ending in an order.

Reporting to the Director of Adjudication, this position forms part of a team that works to ensure that the inquiry proceedings are conducted appropriately and efficiently. Through the exercise of sound knowledge of the Acts and the Commissioner’s obligations, strong relationship and leadership skills, and effective problem-solving and communication skills, this position supports the adjudication team by managing the procedural aspects of the inquiry process and helps the public to understand and exercise their rights under the Acts.

This position requires knowledge and training with respect to the FOIP Act, AIA, PPA, HIA, and PIPA, and in the interpretation and application of legislation; familiarity with administrative law concepts applicable to the exercise of statutory decision-making authority; solid organizational/ analytical skills; and well-developed communication, interpersonal and customer service skills. The position must be able to identify and respond to routine and non-routine situations that arise in the course of the inquiry process.

This position is the primary contact between the Commissioner or adjudicators, and parties to an inquiry, and acts as a gatekeeper to ensure the integrity of the inquiry file and process. The primary responsibilities of this position include managing the proper administration of inquiries; and liaising with internal and external parties in accordance with the processes and timelines set out in the legislation, as well as with the OIPC policies and procedures. This position is responsible for initiating the inquiry process, answering questions from parties regarding the inquiry process, receiving submissions and ensuring their compliance with OIPC processes, making decisions about procedural matters such as time extensions, and identifying key issues and potential problems to adjudicators and the Commissioner.

This position also provides support to adjudicators by communicating with parties as required, and proofreading, formatting and distributing orders and decisions.

To be successful in this role you must have the following:

• Knowledge of the principles of natural justice and administrative fairness.
• Knowledge of the FOIP Act, AIA, PPA, HIA, PIPA and the OIPC and its processes.
• Ability to apply legislation, policy and procedure.
• Ability to identify and assess issues and make decisions within deadline
• Ability to take the initiative and work effectively in an environment with a high volume of work and timelines.
• Ability to set priorities and apply methods, processes and procedures to manage a large caseload.
• Meticulous attention to detail with excellent organizational skills.
• Ability to handle sensitive and confidential material with utmost discretion and attention to privacy.
• Strong written and verbal communication skills.
• Ability to communicate in an effective, accurate and timely manner about legislation, regulations, policies and procedures.
• Ability to work effectively with a variety of people, including adjudicators, inquiry participants, colleagues and OIPC legal counsel.
• Ability to work independently while consulting and sharing information with colleagues in a variety of team settings.

For a copy of the full job description, please visit this link.

Qualifications

University degree in a related field (i.e., legal, political science, business or public administration) combined with 4 years of relevant experience in a legal, regulatory, judicial or quasi-judicial setting. Equivalencies will be considered.

Preference will be given to applicants with the following:

• Legal training
• Previous experience in a registrar-related role for an independent commission, board, agency, administrative tribunal or the courts.
• Previous experience responding to questions and providing information to the public about administrative, regulatory or legal processes.
• Experience applying the principles of administrative fairness and natural justice.
• Experience regularly interpreting and applying Alberta’s access-to-information and privacy legislation.

What We Offer

• A first-year vacation grant for new hires to the Alberta Public Service, plus vacation earned each month.
• Management Vacation supplement: Management employees receive 5 additional work days of vacation at the beginning of each calendar year.
• Paid statutory holidays following Government of Alberta leave directives, including Holiday closure in December.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home (which is currently being piloted) and modified work schedule agreements.
• Health Spending Account (HSA).

Notes

• Final candidates for this position will be asked to undergo a security clearance.
• Hours of Work for this position are 36.25 hours per week, Monday to Friday.

How To Apply

• Candidates are required to apply online.
• A cover letter demonstrating how your qualifications, experience and skills would assist you in being successful in this position is required. The cover letter will be used as a screening tool. Do not use AI generated cover letters. Applications submitted without a cover letter will not be considered.
• Applicants who have completed post-secondary studies from outside of Canada must obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) at https://www.alberta.ca/international-qualifications-assessment.aspx or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information https://canalliance.org/en/default.html. Applicants must include their assessment certificate from IQAS or any other educational assessment service as part of their resume in order to be considered.

Closing Statement

This competition may be used to fill future vacancies at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting please contactGisele Christensen, Human Resource [e-mail]