Adjoint(e) administratif(ve)de co-paiement/Administration & Co-Pay Assistant

AmerisourceBergen Corporation; Quebec; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Microsoft Office training

Job summary

Cencora is seeking an organized administrative professional in Canada to handle general office duties and manage copayment processing for patients, pharmacies, and physicians. You will coordinate with program managers and accounting to ensure timely payments and KPI attainment.

Ideal candidates have 3–5 years of pharma admin experience, strong MS Office skills, and excellent communication abilities in both French and English. The role requires autonomy and teamwork in a fast-paced environment.

Qualifications

• Post-secondary education in a related field is required.
• 3-5 years of administrative experience in a pharmaceutical setting.
• Strong knowledge of the Microsoft Office Suite applications.

Responsibilities

• Perform general administrative tasks and maintain filing systems.
• Process copayment requests for patients, pharmacies and physicians.
• Liaise with program managers and accounting to ensure KPIs and timely payments.
• Generate and audit reports; ensure data accuracy and consistency.
• Maintain professional relationships across departments and meet deadlines.

Skills

Microsoft Office

Data entry

Communication skills

Interpersonal skills

Analytical skills

Attention to detail

Time management

Bilingual French/English

Education

Post-secondary education in a related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

* Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.* As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.* Liaise with Program managers to ensure copayment KPIs are met.* Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.* Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.* Establishes and maintains office files, makes appointments and arranges meeting rooms as required.* Compiles information from various sources and utilizes the information for uses such as generating reports.* Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.* Updates and maintains pertinent business information via computer or department files.* Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.* Drafts and types correspondence and/or presentations to be sent to internal and external contacts.* Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.* Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.* Maintains and promotes positive and professional working relationships with associates and management.* Complies with all appropriate policies, procedures, safety rules and regulations.* Responsible to report all Adverse Events to the assigned units/departments* Performs related duties as assigned.* Formation postsecondaire dans un domaine connexe* De 3 à 5 ans d'expérience dans un rôle administratif dans un environnement pharmaceutique* Connaissance approfondie de la suite Microsoft Office essentielle* Exactitude démontrée dans le traitement de grands volumes de données* Excellentes compétences en communication et en relations interpersonnelles* Capacité à travailler de façon autonome et en équipe* Capacité d'adaptation au changement et apprentissage de nouvelles compétences au besoin* Bilinguisme (français/anglais) préféré* Post-secondary education in a related field* 3-5 years' experience in an administrative role in a pharmaceutical setting* In-depth knowledge of the Microsoft Office Suite of applications is essential* Proven accuracy when processes large amounts of data;* Candidate must have strong communication and interpersonal skills;* Ability to work independently and in a team environment;* Adaptability to change and to learn new skills as required; and* Bilingual, French/English preferred* Capacité à communiquer efficacement à l'oral et à l'écrit* Excellentes aptitudes interpersonnelles* Solides compétences analytiques et mathématiques* Excellentes aptitudes organisationnelles et souci du détail* Capacité à résoudre rapidement et efficacement les problèmes* Capacité à projeter une image positive et professionnelle* Bonne maîtrise de Microsoft Word, Excel, PowerPoint et Outlook* Capacité à mettre en œuvre des processus conformes aux exigences d'audit* Capacité à respecter constamment les échéances* Excellentes aptitudes en résolution de problèmes, avec une approche efficace et efficiente* Solide sens des affaires et compréhension financière* Ability to communicate effectively both orally and in writing* Strong interpersonal skills* Strong analytical and mathematical skills* Strong organizational skills; attention to detail* Ability to resolve issues quickly and efficiently* Ability to represent a positive and professional image* Strong knowledge of Microsoft Word, Excel, Power Point and Outlook* Ability to implement processes resulting in satisfactory audit practices* Ability to consistently meet deadlines* Excellent problem solving skills; ability to resolve issues effectively and efficiently* Strong business and financial acumenCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.1.) **Research the Company:** Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.2.) **Be Wary of Unrealistic Promises:** Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers3.) **Guard Your Personal Information:** Only share sensitive information after vetting the employer's credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application.4.) **Avoid Upfront Payments:** Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process.Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro