Acting Dispatch Supervisor - Parental Leave Coverage - 12 - 18 Months

New Gold Inc.; Emo Township; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Extended Health & Dental Benefit

Disability insurance

RRSP matching

Camp & Travel provided

Incentive program

Job summary

Coeur Mining's Rainy River site in Ontario is seeking a Dispatch Supervisor on a 7/7 day/night 12-hour shift, for a parental leave coverage acting role. The position reports to Mine Operations Senior Supervisor and centers on safe, timely site communications.

The Dispatch Supervisor coordinates load and haul operations, manages ore feed to the primary crusher, and ensures production targets are met safely. Strong communication and calm decision-making are essential in a fast-paced environment.

Qualifications

• Excellent communications, interpersonal, and organizational skills.
• Considerable knowledge and familiarity with mining equipment processes.
• Demonstrated integrity and the ability to communicate with all levels of the organization.
• Excellent attention to detail with a strong interest in continuous improvement.
• Motivated self-starter with the ability to multi-task, adapt, and prioritize contending demands.

Responsibilities

• Advocate company safety values and protocols through positive leadership.
• Validate delays and down codes based on time usage model.
• Monitor fleet utilization, advise Production Supervisors on possible improvements.
• Planning & executing continuous operation of haul fleet by managing operator breaks.
• Planning daily line ups.
• Support the Production Supervisors achieve targets set out in the daily plan.
• Housekeeping and maintaining clean work area.
• Coordinating & prioritizing repair of equipment with the maintenance team.
• Monitor schedules and advise Production supervisors of any gaps.
• Populate daily reports, for supervisors, General Supervisors, and Superintendent.
• Monitor equipment utilization against targets and adjust as required.
• Monitors the crusher feed and adjusts fleet destinations to optimize throughput.
• Receive emergency calls and communicate to the appropriate on/off site resources.
• Other duties assigned by the site supervisory team.

Skills

Communication skills

Mining equipment knowledge

Integrity

Attention to detail

Self-motivation

Tools

Microsoft Office Suite

Wenco

CAT MineStar

PitRam

Job description

• Handling fatigue callouts

Make an impact at an all-North American precious metals producer. New Gold is now part of Coeur Mining. Visit to learn more.

Coeur Mining attracts and hires highly skilled individuals. By joining our team, you can look forward to:

• A stimulating values-based work environment
• A culture of collaboration and inclusion
• Inspiring colleagues and approachable leaders
• Career development opportunities
• A deeply rooted commitment to responsible mining, health and safety and community engagement
• A competitive total compensation program
• A comprehensive benefits package including a retirement savings plan

About Coeur Mining

Coeur Mining is a growing, all-North American precious metals producer with seven operations: the Las Chispas silver-gold mine and Palmarejo gold-silver complex in Mexico, the Rochester silver-gold mine in Nevada, the Kensington gold mine in Alaska, the Wharf gold mine in South Dakota, the Rainy River gold mine in Ontario, Canada, and the New Afton copper-gold mine in British Columbia, Canada. In addition, Coeur owns the Silvertip silver-zinc-lead exploration project in British Columbia.

Coeur offers a flexible, hybrid work model and a culture built on safety, collaboration, and real opportunities to develop your career for those who want to grow alongside a company that is doing the same.

Rainy River

Situated in beautiful northwestern Ontario, 65 km northwest of Fort Frances, the Rainy River mine is an open pit and underground, gold and silver producing, residential mine site.

The Rainy River mine, located adjacent to the Ontario/Minnesota border is 65 kilometers northwest of Fort Frances, Ontario and is situated half way between Winnipeg, Manitoba and Thunder Bay, Ontario The area is home to more than 130 species of birds and large populations of moose, black bear and deer. If you enjoy outdoor activities including hunting, fishing, winter sports and lake country then this is an area you will love to live and work in.

Applicants who reside in Northwestern Ontario and have experience working in a cross-cultural environment, coupled with knowledge of the unique challenges and opportunities presented to those living in the Northwest Ontario, are assets. Hiring priority will be given to qualified applicants who are beneficiaries of the Impact Benefits Agreement (IBA) and to qualified applicants residing in the Northwest Ontario communities. (Indigenous) Members must clearly identify their status on the online job application and resume if they wish to receive priority consideration.

About The Role

Schedule: 7/7 – 12 hour day - day and night shift for B Crew. Parental Leave Coverage – 12 - 18 Month Temp

Position Reports To: Mine Operations Senior Supervisor

Position Overview

The Dispatch Supervisor serves as the central communication hub of the operation, receiving information from a variety of sources and ensuring timely, accurate, and consistent communication to the appropriate personnel.

This role plays a critical part in maintaining site safety by:

• Managing emergency calls and responses
• Handling fatigue callouts
• Communicating safety-critical information through site-wide all-call transmissions
• Ensuring important operational and safety information is shared promptly across the site

In addition to safety responsibilities, the Dispatch Supervisor is responsible for coordinating and optimizing the load and haul fleet to support operational efficiency. A key focus of the role is managing ore feed to the primary crusher and ensuring production targets are met safely and effectively.

The successful candidate will demonstrate strong communication skills, sound decision-making abilities, attention to detail, and the ability to remain calm and organized in a fast-paced environment.

Key Responsibilities

• Advocate company safety values and protocols through positive leadership.
• Validate delays and down codes based on time usage model.
• Monitor fleet utilization, advise Production Supervisors on possible improvements.
• Planning & executing continuous operation of haul fleet by managing operator breaks.
• Planning daily line ups.
• Support the Production Supervisors achieve targets set out in the daily plan.
• Housekeeping and maintaining clean work area.
• Coordinating & prioritizing repair of equipment with the maintenance team.
• Monitor schedules and advise Production supervisors of any gaps.
• Populate daily reports, for supervisors, General Supervisors, and Superintendent.
• Monitor equipment utilization against targets and adjust as required.
• Monitors the crusher feed and adjusts fleet destinations to optimize throughput.
• Receive emergency calls and communicate to the appropriate on/off site resources.
• Other duties assigned by the site supervisory team.

This role is a temporary acting assignment. The successful candidate will receive an acting pay premium in addition to their regular base pay for the duration of the assignment.

Qualified internal candidates will be given priority consideration.

• Note: this employment opportunity is based on an actual current vacancy, not just for future consideration.

Qualifications

• Minimum of 2 years of dispatching experience.
• Proficient with Microsoft Office Suit (Excel, Word, Outlook, SharePoint).
• Fleet Management System experience, such as Wenco (preferred), CAT MineStar or PitRam

Knowledge, Skills And Abilities

• Excellent communications, interpersonal, and organizational skills
• Considerable knowledge and familiarily with mining equipment processes
• Demonstrated integrity and the ability to communicate with all levels of the organization
• Excellent attention to detail with a strong interest in continuous improvement
• Motivated self-starter with the ability to multi-task, adapt, and prioritize contending demands

Why Coeur?

• Highly competitive base salary, compensation programs and a quarterly incentive program
• Extended Health & Dental Benefit
• Short-term and long-term disability insurance benefit
• Defined match contribution to group registered retirement savings account
• Camp & Travel provided

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process. Coeur Mining does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with the Company. Any resume or other information received from a supplier not approved by Coeur Mining will be considered unsolicited and will not be considered.

Inclusion, Equal Opportunity, Accessibility

Coeur Mining is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status or any other legally protected factors. Disability-related accommodations during the recruitment process are available upon request.

Additional Information

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