Accounts Receivable Technician

Fast Co; Vaudreuil-Dorion; Hybrid; CAD 54,000 - 72,000; Full time

Job summary

Fastco in Vaudreuil-Dorion, QC is seeking an Accounts Receivable Technician to manage day-to-day AR tasks, monitor cash flow, and maintain customer relationships in both French and English. You will collaborate with CSR and sales to ensure accurate invoicing and timely payments.

The role requires strong attention to detail, ERP and Excel proficiency, and the ability to work in a fast-paced environment within a Canadian context.

Qualifications

• Minimum 3 years of accounts receivable experience.
• Strong communication and negotiation skills.
• Proficient in ERP systems and Excel.
• French and English proficiency required for bilingual communications.

Responsibilities

• Manage customer orders and ensure accurate processing.
• Follow up on prepaid orders to secure payment and release.
• Reconcile customer accounts and handle billing inquiries.
• Apply payments to accounts and resolve discrepancies.

Skills

Accounts receivable

Attention to detail

Communication skills

Negotiation

French language

English language

Education

DCS/ACS in accounting or administration

Tools

ERP system

Microsoft Excel

Microsoft Outlook

SAP Business ByDesign

Job description

OVERVIEW

Fastco is seeking a detail-oriented and experienced Accounts Receivable Technician to join our Finance team and work closely with the Credit Manager. The ideal candidate will have a strong background in accounts receivable and a proven ability to manage day-to-day receivables activities effectively.

This role requires a meticulous and organized individual who can efficiently manage customer accounts, proactively engage with customers to facilitate timely payments, and oversee the day-to-day processing and management of payments for incoming orders.

RESPONSIBILITIES

Order Management 50%

• Manage customer orders on a day-to-day basis, ensuring orders are processed accurately and efficiently.
• Follow up on orders identified as prepaid to obtain and confirm payment.
• Release orders for processing and shipment once payment has been received and verified.

• Work closely with the Customer Service Representative (CSR) team to coordinate order status, payment, and release requirements.
• Maintain clear and timely communication with internal teams to ensure orders are processed without delays.

Customer Communication & Customer Account Reconciliation 20%

• Build and maintain positive relationships with customers to facilitate smoother collections processes.
• Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
• Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
• Reconcile customer accounts and resolve any billing discrepancies.

Customer Collections 20%

• Implement effective collection strategies to minimize outstanding receivables.
• Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans
• Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

Cash Application 10%

• Accurately apply incoming payments to customer accounts using our ERP software
• Reconcile discrepancies between payment amounts received and outstanding invoices
• Investigate and resolve payment-related issues promptly.

QUALIFICATIONS AND SKILLS

• Have a minimum of 3 years of experience in accounts receivable with a strong understanding of accounting principles
• Excellent communication and negotiation skills for interacting with both internal teams and external customers.
• Proficiency in using an ERP system and Microsoft Excel for data analysis and reporting.
• Detail-oriented with a high level of accuracy in data entry and customer account reconciliation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Have a DCS, ACS in accounting or administration, college level.
• Proficiency in spoken and written French is required. Proficiency in English is also required, as the position involves regular communication with English-speaking customers located outside Quebec regarding accounts, invoices, payments and collections.

• Master of the MS Office suite mainly Excel and Outlook.

• Knowledge of SAP Business by Design would be an asset.