Accounts Receivable Specialist — Growth-Oriented with Perks

Uline; Cambridge; On-site; CAD 44,000 - 50,000; Full time

Benefits offered by this job

Company-paid extended health coverage

RRSP with 6% employer match

Multiple bonus programs

Paid holidays and generous paid time

Tuition Assistance Program

Job summary

Uline is seeking an Accounts Receivable Specialist to manage customer accounts and help ensure timely payments across our North American network. You will build strong relationships via phone and email while working with internal teams to resolve past-due balances and reduce aging.

The role emphasizes accuracy in records, collaboration with Cash Applications, Credit, Customer Service and Sales, and finding opportunities to improve processes for a superior customer experience.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• 1+ years of collections, accounts receivable or customer service experience preferred.
• Working knowledge of Microsoft Word and Excel.

Responsibilities

• Manage an assigned portfolio of customer accounts, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
• Identify opportunities to improve processes and enhance the customer experience.

Skills

Communication

Customer Service

Education

High School Diploma

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

Uline is seeking an Accounts Receivable Specialist to manage customer accounts and help ensure timely payments across our North American network. You will build strong relationships via phone and email while working with internal teams to resolve past-due balances and reduce aging.

The role emphasizes accuracy in records, collaboration with Cash Applications, Credit, Customer Service and Sales, and finding opportunities to improve processes for a superior customer experience.