Accounts Receivable Lead

OtterBase; Central Ontario; On-site; CAD 70,000 - 95,000; Full time

Job summary

OtterBase is seeking an Accounts Receivable Lead to oversee daily AR activities, invoicing, collections, and cash application. You will partner with Sales, Customer Service, and Finance leadership to support accurate financial reporting.

Lead the AR team, drive process improvements, and monitor aging to enhance cash flow. A strong background in ERP systems, Excel, and manufacturing AR is preferred.

Qualifications

• 5+ years of progressive AR experience, preferably in manufacturing.
• Strong knowledge of collections, cash application, reconciliations, and month-end close.
• Experience with ERP systems, payment platforms, and Excel.
• Strong analytical, organizational, and communication skills; able to manage multiple priorities.
• Experience leading or mentoring AR team members and driving improvements.
• Associate's degree in Accounting/Finance/Business Admin; Bachelor's a plus.

Responsibilities

• Manage daily AR operations including invoicing and cash application.
• Lead collections efforts and address customer billing issues with Sales and Customer Service.
• Prepare AR reports, aging analyses, commission reports; support close activities.
• Provide leadership to the AR team and drive process improvements.
• Monitor balances, payment trends, aging to improve cash flow.
• Process customer invoices, credit memos, and debits; ensure timely processing.
• Investigate unapplied cash, short payments, deductions, discrepancies.
• Support ERP enhancements and SOP development.

Skills

AR leadership

Analytical skills

Communication skills

Process improvement

Multi-priority management

Education

Associate's degree in Accounting/Finance/Business Administration

Bachelor's degree (preferred)

Tools

ERP systems

Microsoft Excel

Customer portals

Job description

Description: The Accounts Receivable Lead is responsible for overseeing daily accounts receivable activities, including invoicing, collections, cash application, customer account maintenance, and dispute resolution. This role partners with internal and external customers, the sales team, and finance leadership while supporting accurate financial reporting.

Responsibilities/skills:

• Manage daily accounts receivable operations including invoicing, cash application, account reconciliations, and customer account maintenance.
• Lead collection efforts, resolve billing discrepancies, and partner with Sales and Customer Service to address customer issues.
• Prepare AR reports, aging analysis, commission reports, and support month-end/year-end close activities.
• Provide leadership to the AR team while improving processes, reporting, automation, and internal controls.
• Monitor customer account balances, payment trends, and aging reports to improve cash flow and reduce past-due receivables.
• Process customer invoices, credit memos, and debit memos accurately and ensure timely transaction processing.
• Investigate and resolve unapplied cash, short payments, deductions, and account discrepancies.
• Support ERP enhancements, develop standard operating procedures, and identify opportunities for process improvements.

Qualifications:

• 5+ years of progressive Accounts Receivable experience, preferably within a manufacturing environment.
• Strong knowledge of collections, cash application, credit practices, reconciliations, and month-end close processes.
• Experience with ERP systems, payment platforms, customer portals, and advanced Microsoft Excel.
• Strong analytical, organizational, and communication skills with the ability to manage multiple priorities.
• Experience leading or mentoring AR team members and driving process improvements.
• Ability to analyze financial data, aging reports, and collection metrics to identify trends and opportunities.
• Strong attention to detail with the ability to maintain accurate records and meet deadlines.
• Associate's degree in Accounting, Finance, Business Administration, or related field preferred; Bachelor's degree a plus.