Accounts Receivable & Billing Lead

avidbots; Kitchener; On-site; CAD 75,000 - 115,000; Full time

Job summary

avidbots is seeking an experienced Accounts Receivable & Billing Lead to own invoicing, cash application, and collections, reporting to the Corporate Controller. You will collaborate with Sales, Customer Success, and Operations to ensure accurate billing and timely cash flow.

The role emphasizes ownership of the AR portfolio, clear communication with customers, and scaling a finance function for growth in a cutting-edge technology environment.

Qualifications

• 3–5 years of experience in accounts receivable or billing.
• Experience managing a full billing cycle across multiple revenue types.
• Strong attention to detail; billing errors affect customers.
• Proficiency in Excel and ERP AR modules for cash application, aging, and reconciliation.
• Clear and professional written and verbal communication with enterprise customers.

Responsibilities

• Generate and issue customer invoices across all revenue streams on time.
• Maintain subscription amortization schedules and align deferred revenue releases with contracts.
• Apply cash receipts daily and resolve unapplied or misapplied payments.
• Reconcile AR subledger to GL at month-end and deliver clean reconciliation.
• Support month-end close tasks and audit schedules.
• Identify opportunities to improve billing processes and reduce manual steps.

Skills

Accounts Receivable

Billing

Customer communication

Attention to detail

Prioritization

Tools

Excel

ERP AR modules

Epicor

Job description

We are seeking an experienced Accounts Receivable & Billing Lead to own the invoicing, cash application, and collections functions that keep cash flowing and the aged AR ledger clean. You will work closely with AR/Billing Specialist and report directly to the Corporate Controller, with regular cross-functional interaction with Sales, Customer Success, and Operations. This is a role for someone who takes ownership of their portfolio, communicates proactively with customers, and wants to contribute to a finance function that is being built for scale. If you're driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you!

What you'll do:

Invoicing & Billing

• Generate and issue customer invoices across all revenue streams - accurately and on time
• Maintain and update the subscription amortization schedule, ensuring deferred revenue releases align with contract terms
• Review Salesforce opportunity data prior to invoicing to confirm accuracy of contract terms
• Manage customer onboarding into the AR/billing portal and maintain accurate customer master data

Cash Application & Reconciliation & Collections

• Apply cash receipts daily against open invoices with accurate matching and prompt resolution of unapplied or misapplied payments
• Reconcile the AR subledger to the general ledger at month-end and deliver a clean reconciliation to the Controller on schedule
• Investigate and resolve payment discrepancies, short-pays, and disputed amounts - documenting resolution clearly in the system

• Monitor the aged AR report weekly and proactively follow up on overdue balances through a consistent, documented outreach cadence
• Coordinate with Sales and Customer Success when customer relationship context is needed for collections

Month-End Close Support

• Finalize all invoicing prior to month-end cutoff - no invoices left in draft at close
• Deliver the AR aging report to the Controller on schedule as part of the close package
• Prepare and submit the monthly amortization schedule update for subscription revenue
• Support the Controller's AR close tasks including subledger reconciliation and audit schedule preparation

Process Improvement, Systems & Compliance Support

• Identify opportunities to improve billing accuracy, reduce manual steps, or accelerate cash collection - bring proposals to the Controller, not just observations
• Maintain billing process documentation and keep it current as workflows evolve
• Support Epicor billing and AR module improvement initiatives

• Prepare AR-related audit schedules and supporting documentation for external audit
• Respond to auditor information requests within the AR and billing area accurately and on time
• Ensure billing processes comply with internal controls and revenue recognition policies

What We Are Looking For

Required

• 3-5 years of experience in accounts receivable, billing, or a related finance operations role
• Demonstrated experience managing a full billing cycle across multiple revenue types - product, subscription/SaaS, or professional services
• Strong attention to detail - billing errors are customer-facing and your accuracy is the standard
• Experience with B2B collections - professional, persistent, and customer-respectful follow-up cadence
• Proficiency in Excel and ERP-based AR modules for cash application, aging, and reconciliation
• Clear and professional written and verbal communication skills - you will interact directly with enterprise customers
• Ability to manage competing priorities and deadlines in a structured, autonomous way