Accounts Receivable Coordinator (fully remote)

First Onsite - CA; Canada; Remote; CAD 42,000 - 54,000; Full time

Job summary

First Onsite Restoration is seeking an Accounts Receivable Coordinator to support day-to-day customer account management and keep payments on track. You will monitor receivables, follow up on overdue payments, investigate discrepancies, and maintain accurate records while communicating with customers by phone and email.

In this role you will work with internal teams to resolve issues, ensure timely posting of payments, and uphold data integrity in a fast-paced, service-oriented environment

Qualifications

• High school diploma or equivalent required; post-secondary coursework in Finance or related field is an asset.
• 1-3 years of office administration experience with knowledge of accounts receivable processes.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Responsibilities

• Support day-to-day management of customer accounts.
• Monitor outstanding receivables and follow up on overdue payments.
• Investigate payment issues and resolve account discrepancies.
• Communicate with customers by phone and email; maintain accurate records of collection activities.
• Coordinate with internal teams to resolve outstanding issues.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Problem-solving

Multitasking

Discrepancy investigation

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Office

Job description

Are you an organized and detail-oriented professional who enjoys working with numbers, solving problems, and keeping things on track? Do you enjoy investigating discrepancies, communicating with customers, and ensuring records are accurate and up to date? If so, our Accounts Receivable Coordinator role could be the opportunity you've been looking for! Join our team and play an important role in supporting daily accounts receivable activities, maintaining accurate customer accounts, and helping keep payments and cash flow on track.

A DAY IN THE LIFE OF AN ACCOUNTS RECEIVABLE COORDINATOR

As an Accounts Receivable Coordinator, you support the day-to-day management of customer accounts by monitoring outstanding receivables, following up on overdue payments, and helping resolve account discrepancies. You communicate with customers by phone and email to answer inquiries, investigate payment issues, and provide updates while maintaining accurate records of collection activities. You review accounts for delays or irregularities, ensure payments are accurately recorded, and work closely with internal teams to resolve outstanding issues. Your attention to detail, organization, and ability to manage multiple priorities help keep accounts accurate, payments on track, and daily operations running smoothly.

Qualifications

• High school diploma or equivalent required; post-secondary coursework in Finance or a related field is an asset
• 1-3 years of office administration experience with knowledge of accounts receivable processes
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines
• Excellent attention to detail with a focus on accuracy and completeness
• Strong administrative, record-keeping, and data entry skills
• Clear and professional written and verbal communication skills when interacting with customers and internal teams
• Strong problem-solving skills with the ability to investigate discrepancies and resolve customer account inquiries
• Ability to follow established procedures, work independently on assigned tasks, and elevate issues when necessary
• Ability to work in a busy, service-oriented environment while balancing competing priorities and deadlines

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

Let's Rebuild Together

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.