Accounts Receivable & Collections Coordinator

AME Group; Victoria; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

3 weeks vacation

Health and dental benefits

Flexible work options

EFAP

RRSP matching

Job summary

AME Consulting Group is seeking an Accounts Receivable & Collections Coordinator for our Victoria, Vancouver or Calgary offices. The role focuses on managing AR, collections, and client communication while supporting the Finance team with accurate recordkeeping, reporting, and month-end processes.

We value proactive problem-solvers who can maintain strong client relationships and improve collection metrics.

Qualifications

• Diploma or degree in Accounting, Administration, or related field.
• Minimum 3 years experience in accounts receivable, collections, or related admin role.
• Experience communicating with clients about outstanding invoices and payment issues.
• Experience using an accounting or ERP system.
• Strong proficiency in Microsoft Excel and Office applications.

Responsibilities

• Monitor customer account balances and AR aging reports.
• Review invoices and follow up on overdue balances with clients.
• Conduct collection activities via phone, email, and written correspondence.
• Maintain detailed records of collection actions and outcomes.
• Coordinate with Project Managers and Operations on overdue accounts.
• Investigate invoice disputes and payment discrepancies for timely resolution.
• Escalate high-risk accounts to management as needed.
• Track collection trends and identify opportunities to improve cash flow.
• Prepare weekly/monthly AR reports highlighting aging and risks.
• Provide visibility into expected collections to support cash flow planning.

Skills

AR & collections

Client relationships

Communication

Organizational skills

Discrepancy resolution

Financial reporting

Detail-oriented

Education

Diploma or degree in Accounting/Administration/Communication

Tools

Microsoft Excel

Microsoft Office

Job description

Accounts Receivable & Collections Coordinator

We are looking for a Accounts Receivable & Collections Coordinator to join our Victoria, Vancouver or Calgary office. In this role, you will manage the accounts receivable and collections process, proactively monitor and follow up on outstanding balances, coordinate with clients, Project Managers, and the Finance team to resolve payment issues, and provide accounting and administrative support through accurate recordkeeping, reporting, month‑end activities, and process improvements.

The AME Consulting Group is an employee‑owned organization that provides our employees with opportunities to build their legacy with exciting career possibilities and growth. We specialize in sustainable and environmentally responsible design, with projects across a diverse range of sectors. With a resolve for a better tomorrow, we have cultivated an environment where learning and mentoring thrives. We are looking for someone who is motivated, talented, and a committed team member to join us.

Key Responsibilities

• Monitor customer account balances and maintain accurate accounts receivable aging reports.
• Review outstanding invoices and proactively follow up with clients regarding overdue balances.
• Conduct collection activities through telephone, email, and written correspondence in a professional and consistent manner.
• Maintain detailed records of collection activities, discussions, payment commitments, and dispute resolutions.
• Coordinate with Project Managers and Operations leaders regarding overdue accounts, collection concerns, and customer payment issues.
• Investigate invoice disputes, payment discrepancies, and billing inquiries and facilitate timely resolution.
• Escalate high-risk accounts, collection concerns, and potentially uncollectible balances to management.
• Monitor collection trends and identify opportunities to improve collections effectiveness and reduce aging receivables.
• Prepare weekly and monthly accounts receivable reports highlighting aging trends, collection activity, and outstanding risks.
• Support cash flow management by providing visibility into expected collections and delayed payments

Key Skills

• Strong understanding of accounts receivable and collection best practices.
• Ability to maintain professional and effective client relationships while managing collection responsibilities.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills with the ability to manage multiple priorities.
• Ability to investigate and resolve discrepancies independently.
• Strong attention to detail and commitment to accuracy.
• Ability to prepare clear and meaningful financial reports and collection summaries.

Qualifications and Experience

• Diploma or degree in Accounting, Administration, Communication, or a related field.
• Minimum 3 years of experience in accounts receivable, collections, accounting administration, or a related administration role.
• Experience communicating with clients regarding outstanding invoices and payment issues.
• Experience working within an accounting or ERP system.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Experience in professional services, consulting, engineering, construction, or project-based environments would be considered an asset.

We Offer:

• Competitive pay
• Vacation starting at 3 weeks
• Comprehensive health and dental benefits
• Flexible work options
• Employee & Family Assistance Program (EFAP)
• RRSP matching

At AME, we are committed to the principles of employment equity in all our offices, and we welcome applications from all qualified individuals. We consider all qualified candidates regardless of gender, ethnicity, country of birth, political or religious affiliation, health status, or any other status protected by law.

We thank all those that apply but only those applicants invited for an interview will be contacted.