Accounts Receivable Clerk II- EN

Global Excel Management Inc.; Sherbrooke; On-site; CAD 55,000 - 70,000; Full time

Job summary

Join a dynamic team as an Accounts Receivable Clerk II at a leading company in the insurance industry. You will manage client accounts, ensuring accurate invoicing and providing excellent customer service. This role offers opportunities for professional growth in a supportive environment with extensive benefits.

Benefits

Competitive vacation package

Health insurance (100%)

Dental insurance

Life insurance

Travel insurance

Retirement plan

On-site Bistro

Wellness programs

Fitness classes

Educational lunch-and-learns

Qualifications

• 5+ years of accounting experience or equivalent.
• Proficiency in English and Spanish, both spoken and written.

Responsibilities

• Process and monitor transactions related to accounts receivable.
• Track invoice payment status and follow up on overdue accounts.
• Educate and inform clients about systems and processes.

Skills

Accounting

Customer Service

Problem Solving

Coaching

Education

College Diploma in Accounting

Job description

Join the Accounts Receivable Clerk II- EN role at Global Excel Management Inc.

Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic, and friendly environment that encourages personal and professional development? We would love to meet you!

As an Account Receivable Clerk II in the USA team, you’ll be responsible for providing high-quality financial, administrative, and clerical services, including the effective, efficient, and accurate management of receivables for moderately difficult to complex client accounts, as well as initiating claim-related payments to providers within a time-sensitive environment. You are expected to handle all aspects of client accounts autonomously, with minimal supervision. Key responsibilities include processing and monitoring transactions related to accounts receivable, including amounts owed, account reconciliation, and collections. Providing excellent customer service to both external and internal clients is also essential.

What does your typical day look like?

• Issue complete, accurate invoices formatted according to client needs within expected timeframes and guidelines.
• Identify and resolve problems of an unusual nature or with high financial impact.
• Prepare and monitor rush invoices to maintain savings.
• Track invoice payment status and follow up on overdue accounts.
• Exercise judgment in determining whether pre-funded payments should be released, based on experience and client-specific factors.
• Ensure the accuracy of account balances and aging reports.
• Reconcile, register, and issue client refunds and rebates.
• Educate and inform internal and external clients about our systems and processes.
• Actively coach junior team members, sharing best practices, providing feedback, and helping develop decision-making skills.

What skills and experience are we looking for?

• College Diploma in Accounting or related field.
• 5+ years of accounting experience or equivalent.
• Proficiency in English and Spanish, both spoken and written. Daily use of English for follow-ups, communication with departments across various sites, and contact with clients and policyholders outside Quebec.

What we offer you

• Competitive vacation package.
• Extensive benefits including health (100%), dental, life, and travel insurance, plus a retirement plan.
• A flexible, supportive work environment with benefits like on-call doctors, on-site Bistro, and more.
• Wellness programs including an on-site gym, fitness classes, discounts, and educational lunch-and-learns.
• Opportunities for advancement, development, and financial assistance for continuing education.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industry: Insurance

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