Accounts Receivable & Billing Specialist

Aramark; Toronto; On-site; CAD 28,000 - 40,000; Full time

Job summary

Aramark in Toronto, Ontario is seeking a Support Services Operator to manage accounts receivable activities by email, phone, and fax. This role emphasizes accurate reconciliation of invoices, payments, and refunds, with collaboration across Sales, Operations, and Finance.

The ideal candidate will have strong customer service skills, solid communication abilities, and attention to detail. Prior credit/collections experience is preferred but not required, with opportunities to grow within a

Qualifications

• High School Diploma or Equivalent.
• 2+ years of credit/collections experience (preferred but not required).
• Must have demonstrated good performance; if in customer service, must have good quality scores.
• Excellent customer service skills a must.
• High level of organizational skills, integrity and accuracy.
• Strong communication skills with excellent written and verbal communication.
• Strong attention to detail, analytical and problem-solving skills.
• Good interpersonal skills working with internal and external customers.

Responsibilities

• Reconciles account status using invoicing and payment activity analysis.
• Reconciles refund status using invoicing, payment, adjustment and receipt write off activity.
• Review pending adjustment requests for accuracy and adherence to current policy standards.
• Researches and reconciles misapplied payments.
• Respond to invoice / statement requests
• Assist Collections floor and Credit department as needed.
• Assist with metric gathering as needed.
• Special projects and other duties as assigned or requested.
• Performs reconciliations for assigned accounts to maintain accuracy.
• Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.
• Communicates via email, letters and phone conversations with customers concerning account status.

Skills

Excellent customer service

Strong communication

Attention to detail

Analytical problem-solving

Interpersonal skills

Organizational skills

Education

High School Diploma or Equivalent

Job description

Aramark in Toronto, Ontario is seeking a Support Services Operator to manage accounts receivable activities by email, phone, and fax. This role emphasizes accurate reconciliation of invoices, payments, and refunds, with collaboration across Sales, Operations, and Finance.

The ideal candidate will have strong customer service skills, solid communication abilities, and attention to detail. Prior credit/collections experience is preferred but not required, with opportunities to grow within a