Accounts Receivable Analyst

TD SYNNEX North America; Mississauga; Hybrid; CAD 54,000 - 60,000; Full time

Job summary

TD SYNNEX is seeking an Accounts Receivable Analyst in Mississauga, Ontario, to help manage customer accounts, resolve discrepancies, and support timely collections. You will work with cross-functional teams in a dynamic global technology company and gain exposure to complex accounts while building your financial acumen.

The role offers a hybrid work setup (3 days in office, 2 remote) and opportunities for career growth within the finance organization.

Qualifications

• 1-3 years of relevant experience in Accounts Receivable, Finance, or a related field.
• High school diploma or equivalent.
• Working knowledge of accounts receivable reconciliation and credit procedures.
• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion).
• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook.

Responsibilities

• Own and manage assigned accounts receivable balances, ensuring accuracy, compliance, and timely resolution.
• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks.
• Proactively contact customers regarding payment status based on aging reports and review codes.
• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate.
• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution.
• Determine next steps for resolution by analyzing account data and applying sound judgment.
• Accurately research invoices, credits, and related documentation using internal systems.
• Complete customer applications and documentation in accordance with compliance guidelines.
• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues.
• Participate in on-call coverage during non-standard work hours when business needs require.

Skills

Accounts Receivable

AR reconciliation

RMA processes

English/French communication

MS Office (Excel, Word, Outlook)

Education

High school diploma or equivalent

Associate degree in Accounting/Finance

Tools

Excel

Word

Outlook

Job description

About The Role

At TD SYNNEX, we connect the world with the power of technology-and our Finance team plays a critical role in making that possible. As an Accounts Receivable Analyst, you will help ensure the financial health of our business by managing customer accounts, resolving discrepancies, and driving timely collections. This role is ideal for someone who enjoys problem-solving, working with data, and collaborating across teams in a fast-paced, global technology organization. You'll gain exposure to complex accounts, develop your financial acumen, and build a strong foundation for career growth within TD SYNNEX.

What You'll Do

In this role, you will own and manage assigned accounts receivable balances, ensuring accuracy, compliance, and timely resolution. Your responsibilities include:

• Reconcile assigned customer accounts accurately and efficiently, operating within defined authority levels
• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks
• Proactively contact customers regarding payment status based on aging reports and review codes
• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate
• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution
• Determine next steps for resolution by analyzing account data and applying sound judgment
• Accurately research invoices, credits, and related documentation using internal systems
• Complete customer applications and documentation in accordance with compliance guidelines
• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues
• Participate in on-call coverage during non-standard work hours when business needs require

What we're looking for

We’re looking for motivated, detail-oriented professionals who are eager to grow their careers in finance within a collaborative environment.

Required Qualifications

• 1-3 years of relevant experience in Accounts Receivable, Finance, or a related field
• High school diploma or equivalent
• Working knowledge of accounts receivable reconciliation and credit procedures
• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion)
• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook
• Ability to identify common accounts receivable issues and support problem resolution with guidance

Preferred Qualifications

• Associate degree in Accounting, Finance, or a related field
• Experience working in a high-volume, fast-paced environment
• Exposure to ERP or financial systems and the ability to learn new technologies quickly

Skills & Competencies

• Strong attention to detail and accuracy
• Effective time management and ability to prioritize multiple tasks
• Clear written and verbal communication skills in English and French
• Comfortable collaborating with individuals across diverse backgrounds and identities
• Adaptable, resilient, and able to work under pressure during peak periods
• Demonstrated integrity and commitment to confidentiality and ethical business practices

Working Conditions

• Hybrid work environment (combination of in-office and remote work): 3 days (Tues-Thurs) in office and Mon. and Fri. remote
• Professional office setting
• Occasional non-standard hours or overtime based on business needs

In accordance with Ontario's pay-transparency requirements, this role offers an annual base Salary Range is $54,000 - $60,000 per year, with the exact amount determined by candidate qualifications, relevant experience, internal equity, and geographic work location.

À propos du poste

Chez TD SYNNEX, nous connectons le monde grâce à la puissance de la technologie - et notre équipe des finances joue un rôle essentiel pour y parvenir. À titre d'analyste des comptes clients (Accounts Receivable Analyst), vous contribuerez à la santé financière de l'entreprise en gérant les comptes clients, en résolvant les écarts et en assurant des recouvrements effectués en temps opportun. Ce poste est idéal pour une personne qui aime résoudre des problèmes, travailler avec des données et collaborer avec diverses équipes au sein d'une organisation technologique mondiale et dynamique. Vous serez exposé(e) à des comptes complexes, développerez votre expertise financière et