Inside Sales Representative

TD SYNNEX; Mississauga; On-site; CAD 50,000 - 55,000; Full time

Job summary

TD SYNNEX invites you to join its inside sales team in Mississauga, Canada, where you will drive new and existing business with resellers and partners through proactive outreach, consultative conversations, and outstanding customer service.

You will qualify leads, nurture relationships, guide new customers through the reseller onboarding process, and collaborate with cross-functional teams to deliver a best-in-class experience. This role rewards initiative, teamwork, and results.

Qualifications

• At least 6 months inside sales experience or two years industry-related experience.
• Strong communication and customer-service focus.
• Ability to meet activity and revenue goals in a fast-paced environment.

Responsibilities

• Manage, grow, and develop a defined portfolio of reseller and partner accounts.
• Conduct outbound prospecting and qualify opportunities.
• Meet or exceed daily activity goals and sales targets.

Skills

Inside sales experience

Cold calling

CRM systems

MS Word

Excel

French language asset

Education

High School Diploma

Post-secondary education asset

Tools

CRM software

MS Word

Excel

Job description

Join TD SYNNEX, a global leader in IT distribution and solutions, and build your sales career at the center of the technology channel. As an Inside Sales Representative, you will drive new and existing business with resellers and partners through proactive outreach, consultative conversations, and exceptional customer service. You'll qualify leads, nurture relationships, guide new customers through the reseller onboarding process, and collaborate with cross-functional teams to deliver a best-in-class experience. This role is ideal for a detail-oriented, hands-on professional who thrives in a fast-paced environment, enjoys outbound prospecting, and is motivated by achieving results. You'll receive training, tools, and support to grow your skills and accelerate your career at TD SYNNEX.

What you'll do

• Manage, grow, and develop a defined portfolio of reseller and partner accounts.
• Conduct outbound prospecting (including cold and warm calls) to generate qualified opportunities.
• Consistently meet or exceed daily activity goals and sales targets (calls, talk time, orders, revenue, gross profit).
• Respond to inbound inquiries and provide timely, accurate information to customers.
• Recommend products, solutions, and service programs aligned to each customer's business needs.
• Provide pricing, availability, ETA, and shipping updates; set clear expectations and follow through.
• Accurately process orders and maintain backorder status, substitutions, and combinations as needed.
• Guide new customers through the reseller application and onboarding process.
• Maintain complete and current customer profiles and pipeline data in CRM.
• Initiate Return Merchandise Authorizations (RMAs) and coordinate with customer service where applicable.
• Partner with Business Development Representatives and field sellers to expand accounts and close opportunities.
• Participate in TD SYNNEX training programs and attend partner/industry events; occasional extended hours or weekend commitments may be required.

Wh at you'll bring

• High School Diploma required; post-secondary education an asset, plus at least 6 months of inside sales experience or two years of industry-related experience.
• Bilingual in French is an asset.
• Strong communication skills (written and verbal), active listening, and a customer-first mindset.
• Proven ability to meet activity and revenue goals in a high-energy, call-driven environment.
• Detail orientation with strong organizational skills; able to manage multiple tasks and deadlines.
• Sales acumen with consultative, solution-oriented approach; comfortable with cold calling and lead qualification.
• Proficiency with MS Word and Excel; experience with CRM systems is a plus.
• Collaborative, innovative, and self-motivated; builds positive cross-functional relationships.
• Flexibility to support occasional extended hours and weekend events when needed.

How you'll grow and make an impact

• Learn the IT channel and portfolio through structured onboarding, ongoing training, and certifications.
• Develop consultative selling, negotiation, and account management skills with coaching and mentorship.
• Influence customer outcomes by matching solutions to real business challenges-earning trusted-advisor status.
• Build a strong foundation for advancement into roles such as Senior Inside Sales, Field Sales/Account Manager, Business Development, or Vendor Specialist.
• Earn recognition and performance-based rewards while contributing to the growth of TD SYNNEX and our partners.

Salary Range Requirement

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

This salary range for this position is $50,000 - $55,000 CAD

Joignez-vous à TD SYNNEX, un chef de file mondial de la distribution et des solutions en TI, et bâtissez votre carrière en ventes au cœur du canal technologique. À titre de Représentant(e) aux ventes internes, vous stimulerez la croissance des affaires, tant nouvelles qu'existantes, auprès de revendeurs et partenaires grâce à des activités de prospection proactive, une approche-conseil et un service à la clientèle exemplaire. Vous qualifierez des pistes, entretiendrez des relations, guiderez les nouveaux clients dans le processus d'intégration des revendeurs et collaborerez avec des équipes interfonctionnelles pour offrir une expérience de premier plan. Ce poste convient à un(e) professionnel(le) minutieux(se) et pratique, à l'aise dans un milieu au rythme rapide, qui aime la prospection sortante et est motivé(e) par l'atteinte de résultats. Vous recevrez la formation, les outils et le soutien nécessaires pour développer vos compétences et accélérer votre carrière chez TD SYNNEX.

Vos responsabilités

• Gérer, développer et faire croître un portefeuille défini de comptes de revendeurs et de partenaires.