Accounts Receivable/Collections Supervisor

Remco; Mississauga; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Remco in Mississauga, Ontario, seeks an Accounts Receivable/Collections Supervisor to lead AR activities, manage cash posting, and resolve delinquencies.

You will supervise the AR/Cash Application team, develop monthly KPI reports, and coordinate with Customer Service, Billing, and other departments to keep receivables healthy. This role requires strong people skills and a commitment to accuracy.

Qualifications

• 5+ years of credit/collections with direct customer contact.
• 3–5 years of supervisory experience in collections or credit.
• Post-secondary education in accounting, finance, or related field.
• Proficient with Microsoft Office (Excel, Word).
• Strong knowledge of collection regulations and fair credit practices.
• High integrity handling confidential information.

Responsibilities

• Lead AR/collections activities and ensure accurate cash posting.
• Oversee customer credit status and dispute resolution.
• Develop monthly AR/collections reporting and KPIs.
• Supervise Collectors and Cash Application team; provide guidance.
• Maintain strong relationships with customers and internal teams.
• Ensure monthly balance sheet reconciliations and cash management reviews.

Skills

Negotiation

Conflict resolution

Attention to detail

Prioritization

Communication

Education

Accounting/Finance degree

CMA membership (asset)

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Job description

Accounts Receivable/Collections Supervisor

5101 Orbitor Dr, Mississauga, ON L4W 5R8, Canada

Job Description

Posted Tuesday, September 1, 2026 at 4:00 a.m.

Grow your career with Remco!
A leader in transportation, warehousing, and logistics, Remco offers great opportunities to grow your career with a dynamic and growing team.

Collections & Accounts Receivable Management

• Ensure the timely collection of monies owed to the organization, including direct involvement in collecting on problem and delinquent accounts, and ensure all funds collected are handled in accordance with company procedures.
• Ensure that all account balances are eliminated according to company AR processes.
• Oversee the proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on collection matters and dispute resolution.
• Manage the overall credit status of customers in the portfolio.
• Review and approve all AR transactions; monitor cash, lockbox, and wires for accuracy and timely input.
• Follow up on and investigate disputed and short payments.
• Investigate and resolve billing discrepancies or misapplied cash transactions.
• Examine and verify accuracy of work and authorize routine payments, credits, and other transactions.
• Ensure that monthly balance sheet reconciliations are prepared timely and accurately.
• Conduct weekly cash management reviews of collections activity, including outstanding balances, cash application status, and progress against collection targets.

Reporting & Analysis

• Develop and maintain monthly AR/collections reporting, including key metrics, and prepare scheduled reports on monies collected, payment methods, outstanding accounts, invoice adjustments, and other financial reports as required.
• Support Management by providing timely and accurate payment and account balance information.
• Prepare and present monthly KPI reporting, including AR balances aged over 60 days past due and Days Sales Outstanding (DSO), against a DSO target of 30 days.

Team Supervision & Development

• Supervise the accounts receivable staff in processing invoices to establish company receivables, and work with Customer Service, Billing, and other departments to resolve outstanding issues.
• Directly manage the Collectors and Cash Application team, including workload allocation, training, and day-to-day oversight of collections and cash posting activity.
• Provide advice, support, guidance, and direction to staff; monitor performance on an ongoing basis, conduct annual performance reviews, and administer disciplinary action when required.

Policy, Process & Customer Relations

• Develop department policies and procedures for monitoring and reporting on payment processing and assist with their implementation to ensure cash is managed effectively.
• Maintain good working relationships with customers.
• Other duties that may be assigned by supervisor.

Requirements and Qualifications

• Minimum 5+ years’ work experience in credit/collections with responsibility for direct customer contact.
• 3 – 5 years of supervisory experience in a collections or credit environment.
• Post-secondary education with a focus in accounting, finance or a related subject matter.
• Member of the Credit Managers Association (CMA) an asset
• High degree of proficiency with Microsoft Office software (Excel, MS Word)
• Ability to prioritize tasks and meet tight deadlines.
• Strong knowledge of collection regulations and fair credit practices.
• Must possess a high level of moral judgment for handling confidential information and monetary transactions.
• Experience in gathering data, compiling the proper information, and preparing financial reports.
• Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts.
• Effective attention to detail and a high degree of accuracy.

Additional Information:

This posting represents a current vacancy.
We use automated tools to support application screening.

For over 50+ years Remco has built a solid reputation across Canada as the innovative leader in fashion warehousing & distribution with warehousing in Montreal, Toronto, and Vancouver and a distribution network that reaches Canada's retail stores and outlets on a scheduled basis.
What distinguishes the Remco team most is the can-do attitude and flexibility of our people. Each member of our team takes personal pride in helping our clients gain momentum towards greater success.
At Remco we act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience has led to success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.
If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

5101 Orbitor Dr, Mississauga, ON L4W 5R8, Canada