Account Supervisor

Leo Burnett; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Leo Burnett in Toronto is seeking an Account Supervisor to manage day-to-day account operations, creative asset management, and execution under senior oversight, while building strong relationships with clients and agency partners.

You will lead weekly status meetings, collaborate with Creative, Planning and Production, champion product features and pricing where relevant, and guide junior team members to deliver on deadlines.

Qualifications

• 3-5 years of agency account management experience.
• Ability to manage process and teams with selective involvement from senior account lead.
• Strong project management skills - independently complete tasks on-time and manage multiple projects.
• Strong communication skills, both verbal and written; good interpersonal ability.
• Demonstrates initiative, proactive, and highly detail-oriented.
• Strong team mentality with ability to lead and support varied personalities.
• Creative, quick, and conceptual thinker; solve problems effectively.
• Ability to work well under pressure and with strict deadlines.
• Solid understanding of channels including TV, OOH, digital, social.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with oversight from senior account lead.
• Brand/product knowledge champion (features/pricing/benefits/competitive advantage).
• Monitor competitive landscape, ad reviews, program assessments and marketplace trends.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration with integration partners.
• Guide and oversee assigned project budgets.
• Provide input and cooperation with other agency and client partners.
• Support and facilitate growth of junior team members; lead by example.
• Occasional travel as required.

Skills

Account management

Project management

Communication skills

Interpersonal skills

Organized

Job description

We’re a creative consultancy. That means we put creativity at the center of all our thinking—be it strategic consulting, design and advertising or product and service design. If you believe in the power of creativity to transform how people think and behave, you’re in the right place.

Overview

The Account Supervisor’s primary responsibility will be to manage and support day-to-day account operations, creative asset management, and execution with the oversight of a senior lead, while establishing strong relationships with agency partners and clients at the appropriate level. They will also support the development of junior members on their team.

Reporting Relationships:

This position reports to the Account Director, Group Account Director and VP, Group Account Director.

Responsibilities

• Strategic and creative collaboration with internal teams including Creative, Planning and Production.
• Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
• Brand/product knowledge champion (product features/pricing/ benefits/competitive advantage).
• Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news and reports.
• Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
• Lead weekly status meetings (internally and with client).
• Develop and deliver tactical briefs and post reports.
• Creative production collaboration w/integration partners.
• Guide and oversee assigned project budgets.
• Provide input, consultation and cooperation with other agency and client partners.
• Support and facilitate the growth of junior team members, consistently leading by example.
• Occasional travel as required.

Qualifications

• 3-5 years of agency account management experience.
• Ability to manage process and teams with selective involvement from senior account lead.
• Strong project management skills - ability to independently complete assigned tasks successfully and on-time as well as keep others on top of their assigned tasks and deliverables.
• Ability to manage and support multiple projects - multi-task, prioritize and adjust quickly to changing priorities.
• Strong communication skills, both verbal and written.
• Good interpersonal ability.
• Demonstrates initiative and is proactive.
• Organized with a keen attention to detail.
• Strong team mentality with the ability to function at high level in both lead and supports roles with various personalities.
• Creative, quick and conceptual thinker and problem solver.
• Ability to work well under pressure and with strict deadlines.
• Solid understanding of the various executional channels including TV, OOH, digital, social etc.