Account Supervisor

Lemieux Bédard; Sherbrooke; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Group insurance

Telemedicine access

Hybrid schedule

Vacation time

Welcome days

Work-life balance days

Friday afternoons off (summer)

Working abroad for 1 month

Training program and wellbeing talks

Team activities year‑round

Offices in Sherbrooke and Montréal

Inclusive & community‑minded culture

Job summary

Lemieux Bédard is seeking an Account Supervisor to lead the Client Services team and oversee digital, print, TV, and radio campaigns. The role involves strategic discussions with clients, guiding execution, and supporting the Account Director in key decisions.

You will mentor team members to ensure high-quality deliverables and maintain client satisfaction. Ideal candidates will have 6+ years in health advertising (HCP and DTC), strong presentation skills, and fluency in French and English.

Qualifications

• 6 years’ experience in a health advertising agency.
• Experience working on prescription (HCP) and consumer (DTC) brands across digital, TV, and radio campaigns.
• Ability to manage accounts independently and negotiate with clients and suppliers.
• Strong ability to develop strategic client presentations.
• Intermediate to advanced French and English communications with clients and suppliers.

Responsibilities

• Oversee client projects ensuring alignment with brand objectives and timelines.
• Lead strategic client discussions and propose impactful communication strategies.
• Explain and confirm proposed concept modifications with the client.
• Lead client meetings and act as primary point of contact.
• Present strategic recommendations and innovative solutions.
• Manage budgets and clearly explain costs to clients.
• Prepare internal content briefings for the creative team.
• Participate in strategic brand planning and regulatory approvals.

Skills

MS Office

Client communication

Multitasking

Team leadership

Strategic thinking

Brand positioning

Budget negotiation

Bilingual (French/English)

Education

Bachelor of Communications or Marketing

Bachelor of Science with Marketing certificate

Tools

MS Office Suite

Job description

The Account Supervisor plays a strategic leadership role on the Client Services team. They will oversee the progress of digital, print, television, and radio advertising projects, ensuring alignment with brand objectives and timelines. In direct contact with clients, they will lead strategic discussions, propose impactful communication strategies, and support the Account Director in key decision-making. They will also guide team members to ensure high-quality execution.

Skills

• Full command of MS Office Suite (Excel, Word, PowerPoint)
• Ability to communicate with clients in a proactive, collaborative, and professional manner
• Autonomous and methodical multitask management
• Team player and attention to detail
• Ability to lead and motivate a team
• Strategic thinking and ability to anticipate challenges
• Strong leadership and influence skills
• Deep understanding of brand positioning and business issues

Requirements

• Bachelor of Communications or Marketing
  or
  Bachelor of Science, with a certificate in Marketing
• 6 years’ experience in a health advertising agency
• Experience working on both prescription (HCP) and consumer (DTC) brands, including digital, TV, and radio campaign management
• General interest in science
• Experience managing accounts independently
• Ability to manage budgets and negotiate with clients and suppliers
• Skilled in developing strategic client presentations
• Intermediate to advanced French: provide written and verbal follow-ups to French-speaking clients and suppliers; hold conversations on a regular basis
• Intermediate to advanced English: provide written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis

Main responsibilities

Client management

• Ensure the efficient and personalized follow-up of client projects
• Explain and confirm proposed concept modifications or changes with the client
• Lead client meetings and act as the primary point of contact
• Present strategic recommendations and innovative solutions
• Manage budgets and clearly explain costs to clients

Internal management

• Prepare internal content briefings for the creative team
• Participate in the strategic planning of brands under their responsibility
• Submit projects to regulatory agencies for approval
• Supervise content development and ensure corrections have been applied
• Ensure that deadlines are met throughout the implementation phases of the various projects
• Oversee the full production process from planning to delivery
• Guide account coordinators and account managers in setting priorities and tracking progress
• Provide strategic input during internal meetings

For the Le mieux -being of our employees

• Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being

By working at Lemieux Bédard, you will be joining a dynamic, caring, and passionate team. We've been in this business for over 30 years, and our steady growth is a testament to our excellent relationships with both our clients and our staff.

We believe in work-life balance, which is one of the reasons we have maintained our headquarters in the Eastern Townships, one of the most beautiful regions of Quebec. Although our clients are primarily located in Montréal and Toronto, we value the lifestyle that Sherbrooke affords us, and we are more than happy to visit our clients whenever necessary.

Here, everyone is welcome!

Equality is at the heart of our values at Lemieux Bédard. This is why we consider all applications, regardless of skin colour, national, social, or ethnic origin, religion, beliefs, age, disability, marital status, sex, sexual orientation, gender identity and expression, or any other criteria not related to employment. We are committed to creating an accessible and inclusive work environment where all our employees are encouraged to reach their full potential.