Digital Project Manager

Lemieux Bédard; Sherbrooke; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Group insurance

Hybrid schedule

Vacation and balance days

4-day Fridays in summer

Job summary

Lemieux Bédard in Sherbrooke is seeking a Digital Project Manager to coordinate projects, ensure quality across digital deliverables, and support client services in defining needs.

The role requires agency experience and strong English, with a hybrid 37.5-hour week, social benefits, and opportunities to work with teams across Canada.

Qualifications

• Minimum 5 years of digital project management experience in an agency
• Bachelor’s degree in administration, project management, or related field
• Basic HTML knowledge is an asset
• Intermediate to advanced English with frequent client/supplier follow-ups

Responsibilities

• Coordinate projects and guide stakeholders with varying digital knowledge
• Analyze needs, draft service offers, and plan budgets and timelines
• Create overall project plans and detailed client-specific plans
• Assign tasks and monitor progress with project management software
• Manage client communications, change requests, and quality control
• Assess risks and ensure on-time, on-budget delivery
• Maintain brand standards and content quality across projects
• Collaborate with internal and external development teams

Skills

Organizational skills

Deadline-driven

Information structuring

SEO & UX knowledge

Quality assurance

Clear communication

Curiosity & adaptability

English proficiency

Education

Bachelor's degree in administration or project management

Tools

HTML basics

Web technologies

Job description

The Digital Project Manager is responsible for maintaining active communication with various departments and the programming team. They plan and coordinate the progress of projects, ensure prelaunch quality control, and support the Client Services team in defining client needs and priority management.

Skills

• Excellent sense of organization and ability to manage priorities
• Able to work with very tight deadlines, driven by results
• Able to logically structure and summarize information
• Remarkable knowledge of the digital world, search engine optimization (SEO), user experience (UX), marketing, and social networks
• Excellent eye for digital quality control in a variety of formats
• Able to clearly define questions and clarify thoughts
• Keen attention to detail and outstanding organizational skills
• Eager to explore and master new digital tools, driven by curiosity and resilience in fast-changing contexts

Requirements

• Extensive experience in digital project management and quality control (a minimum of 5 years of agency experience)
• Bachelor’s degree in administration, project management, or another relevant field
• Basic knowledge of HTML, web-related technologies, and lingo (an asset)
• Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis

Main responsibilities

Project management

• Contribute to project management with stakeholders who may have a lesser understanding of digital projects, and serve as a guide in this area
• Analyze needs, carry out evaluations, and draft service offers; plan (budget, timelines, resources)
• Establish an overall project plan and develop more detailed plans according to client needs
• Create and follow production deadlines and assign tasks to the creation and production teams
• Engage in assigned tasks and manage the workload using project management software
• Communicate with clients and handle follow-ups, manage change requests, approvals, checks, and quality control
• Assess and manage the risks, repercussions, assumptions, and limitations of proposed solutions
• Ensure the quality of deliverables under their responsibility, keep content updated, add or obtain content from partners
• Ensure compliance with deadlines and budgets
• Participate in strategic project planning
• Manage the closure of projects and budgets

Quality control

• Develop the structure and content for different test scenarios
• Write test cases and scripts
• Oversee the quality control of digital projects with respect to design, as well as operational and content aspects
• Establish and maintain relationships with internal and external development teams and define the terms and conditions for external technical/operational tests (clients)
• Identify potential issues during the planning of a digital project that could impact accessibility, the final user experience, potential glitches, or obstacles during the development process, etc.
• Oversee the validation test process from the first version developed (alpha/beta), including coordination with re-reading, content, strategy, and creation
• Maintain brand standards (technical aspects, accessibility, user-friendliness, content) and ensure the internal cohesiveness of the project and of all projects under a specific brand
• Handle troubleshooting and investigate errors, potential problems, and glitches that could arise during a project’s digital quality control step
• Clearly communicate questions and corrections to the appropriate stakeholder who may not have any experience in digital projects
• Possess knowledge of the following:
  • Compatibility between browsers and platforms
  • Responsive design
  • Posting and social media characteristics, best practices, and guidelines
  • Design mock-ups and site architecture
  • Accessibility standards (AODA/ADA/WCAG)

For the Le mieux -being of our employees

• Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being

By working at Lemieux Bédard, you will be joining a dynamic, caring, and passionate team. We’ve been in this business for over 30 years, and our steady growth is a testament to our excellent relationships with both our clients and our staff.

We believe in work-life balance, which is one of the reasons we have maintained our headquarters in the Eastern Townships, one of the most beautiful regions of Quebec. Although our clients are primarily located in Montréal and Toronto, we value the lifestyle that Sherbrooke affords us, and we are more than happy to visit our clients whenever necessary.

Here, everyone is welcome!

Equality is at the heart of our values at Lemieux Bédard. This is why we consider all applications, regardless of skin colour, national, social, or ethnic origin, religion, beliefs, age, disability, marital status, sex, sexual orientation, gender identity and expression, or any other criteria not related to employment. We are committed to creating an accessible and inclusive work environment where all our employees are encouraged to reach their full potential.