Account Specialist - Small Medium Business - Hybrid

TELUS; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A telecommunications leader in Toronto is seeking an Account Specialist for small and medium business accounts. The role involves acquiring new clients, managing sales cycles, and building strong relationships. Candidates should be bilingual in French and English, have excellent communication skills, and an entrepreneurial mindset. Join a dynamic team committed to customer satisfaction and professional growth in a hybrid work environment.

Qualifications

• Strong relationship-building skills and ability to establish rapport.
• Bilingual in French and English.
• Entrepreneurial mindset with a focus on success.
• Strong relationship-building skills and rapport.
• Entrepreneurial mindset focused on results.
• Effective time management and prioritization.
• Adaptable to a fast-paced environment.
• Excellent interpersonal, communication, teamwork, and virtual presentation abilities.

Responsibilities

• Acquire new small business accounts through strategic outbound campaigns.
• Make 40+ calls per day to generate opportunities.
• Oversee the entire sales cycle from opportunity qualification to closing deals.
• Provide exceptional buying experiences by cultivating strong relationships.
• Collaborate with Account Managers to leverage specialized knowledge.
• Develop and maintain trust-based relationships aligned with TELUS’s value proposition to ensure long-term customer satisfaction.

Skills

Bilingual in French and English

Relationship-building skills

Time management

Communication skills

Adaptability

Time management

Adaptability

Interpersonal communication

Job description

Overview

Account Specialist - Small Medium Business - Hybrid

Join TELUS and elevate your sales career. If you are skilled at building relationships, negotiating, critical thinking, and delivering exceptional client experiences with innovative solutions for business owners, this is the opportunity for you.

As an Account Specialist, you are creative, resilient, and passionate about exceeding sales targets. You will work with account managers to find real solutions for small and medium business owners using core TELUS Business products (Complex Telecom Solution, Fleet Services (IoT), or VOIP) so they can focus on growing their business.

Responsibilities

• Outbound Sales: Acquire new small business accounts through strategic outbound campaigns, cold calling, prospecting, and upselling
• Pipeline Building: Make 40+ calls per day to generate opportunities and build a robust pipeline
• Manage accounts with nested products: Collaborate with Account Managers to leverage specialized knowledge for managing medium-sized business accounts (1-100 employees) and drive ongoing growth
• Sales Cycle Management: Oversee the entire sales cycle from opportunity qualification to closing deals with leads and prospects
• Relationship Building: Provide exceptional buying experiences by cultivating strong relationships, identifying current and future needs, and influencing key decision-makers
• Develop and maintain trust-based relationships aligned with TELUS’s value proposition to ensure long-term customer satisfaction

Qualifications

• Bilingual in French and English
• Passion for growth and eagerness to learn
• Positive mindset and high energy
• Strong relationship-building skills and ability to establish rapport
• Entrepreneurial mindset with a focus on success
• Effective time management and ability to set priorities
• Adaptability to a fast-paced, high-performing environment
• Strong interpersonal, communication, teamwork, and virtual presentation abilities

Employment Details

• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting, Telecommunications, Utilities

Join TELUS SMB today and embark on a rewarding sales career where your success is our priority!