Account Specialist - Small-Medium Business (Hunter)

TELUS; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits from day one

Generous share purchase program

Ongoing training and development

Flexible in-office/virtual/hybrid work

Accelerator bonuses for top performers

Job summary

TELUS SMB is hiring an Account Specialist to own and grow a strategic book of business across Canada. You will prospect, qualify, and close deals while delivering tailored technology solutions and building lasting client relationships.

You will operate in a fast‑paced, high‑growth environment with strong commission potential and a focus on customer success. Pathways exist for advanced sales or leadership roles within SMB and TELUS.

Qualifications

• Experience in B2B sales or technology/telecom domains preferred.
• Ability to manage end-to-end sales cycles from prospecting to close.
• Strong communication and relationship-building abilities.

Responsibilities

• Hunt and develop new business through outbound prospecting and proactive outreach.
• Build and cultivate your own book of business from the ground up.
• Manage a full sales cycle from qualifying prospects to closing deals and expanding client base.
• Deliver consultative technology solutions across Mobility, Fibre Internet, Security and Generative AI.
• Maintain accurate pipeline records and achieve monthly sales targets.

Skills

Outbound prospecting

Sales experience

CRM tools

Communication skills

Time management

Multilingual

Job description

Own Your Territory. Build Your Business. Drive Canadian Business Forward!

Are you a driven, entrepreneurial sales professional who thrives on prospecting and winning new business and helping small business owners succeed with the right technology solutions? Join TELUS as an Account Specialist on our Small Medium Business team — where you'll think like a CEO, build your own book of business from the ground up, and make a real impact on businesses across Canada.

Who We Are

TELUS Small Medium Business (SMB) is the fastest-growing segment in the industry. We're on a mission to become the digital-first technology provider of choice for businesses across Canada — making technology secure, simple, and worry-free. As we continue to grow nationally, we're looking for driven sales professionals to join our successful team and help shape the future of business technology.

Your Role

As an Account Specialist, you're not just a salesperson — you're a trusted advisor and entrepreneur who owns your results, your strategy, and your growth. You'll focus on outbound prospecting to connect with small business owners, identify their needs, and deliver tailored technology solutions that help them thrive in today's digital world.

Here's how:

• Hunt and develop new business through strategic outbound prospecting and proactive outreach across your national territory
• Build and cultivate your own book of business from the ground up — not just work assigned leads
• Manage a full sales cycle from qualifying prospects to closing deals and building a strong client base
• Deliver consultative solutions tailored to each business's unique needs across our full portfolio — Mobility, Fibre Internet, Business Security and Generative AI solutions
• Cultivate long‑term partnerships where clients see you as their trusted technology advisor, not a one‑time transaction
• Drive outbound prospecting initiatives while cultivating relationships and referral networks to support sourcing efforts
• Achieve and exceed monthly sales targets while maintaining a focus on customer success
• Maintain accurate pipeline records and manage your territory with an entrepreneurial mindset.

What's In It For You

• Full OTE: $80,000 – $100,000 (based on 100% quota)
• Top Performers can achieve accelerator bonuses. Achieve 100% on all product lines and earn 200% commission
• Comprehensive benefits starting from day one, including a wellness account
• Generous TELUS share purchase program with company contributions
• Industry‑leading training and development tools to master both traditional and AI‑driven solutions – build in‑deman skills for your career growth
• Clear career progression path to advanced sales or leadership roles within SMB or across TELUS
• Mentorship from top‑performing sales leaders in the industry
• Supportive, high-performance team environment with a shared passion for winning.

What You'll Bring

• Proactive prospector mentality and high energy — you're energized by outbound prospecting and motivated by acquiring new business
• Entrepreneurial mindset with a focused pursuit of success and accountability for your results
• Strong communication, relationship‑building, and virtual presentation skills
• Discipline around time management, setting priorities, and consistently hitting goals
• Adaptability and resilience in a fast‑paced, high‑performance environment
• Eagerness for continuous learning and career growth
• Positive attitude and the ability to build rapport quickly with business owners.

Preferred (but we'll train the right attitude)

• Previous B2B or outbound sales experience
• Familiarity with CRM tools (Salesforce, GONG or similar)
• Background in technology, telecommunications, or SaaS sales
• Multilingual proficiency — a distinct advantage for our diverse client base
• Established professional network within the business community.

Ready to build? Join TELUS SMB and own your sales career. Your success story starts here!

Salary Range:$50,000

Performance Bonus or Sales Incentive Plan:$25,000-$30,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.