Account Specialist

RBC; Toronto; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Total Rewards Program

Benefits plan

Paid Time Off

Job summary

Ownr is seeking a dynamic Account Specialist to join our sales team. You will simplify legal corporate structures and compliance terminology for entrepreneurs, guiding them through the Ownr platform and demonstrating why registering through Ownr is a smart choice for Canadian small business.

Reporting to the Head of Sales, you’ll help drive growth, master objection handling, and contribute to performance-driven results while collaborating with cross-functional teams across Ownr and RBCx.

Qualifications

• Bachelor’s degree or equivalent in business, communications, or related field.
• Outbound/inbound sales experience in a startup or fast-paced environment.
• Willingness to learn about legal concepts affecting Canadian business owners.
• Eagerness to speak with hundreds of entrepreneurs and uncover opportunities.
• Strong time management to work self-directed.
• Excellent written and oral communication to explain complex concepts clearly.

Responsibilities

• Educate Ownr users on legal terminology, compliance, and business structures.
• Connect with new Ownr users via phone, email, and demos to identify solutions within Ownr.
• Make 25–30 net new client calls daily plus follow-ups.
• Track and report sales/conversion metrics.
• Collaborate to test and implement sales experiments and product updates.

Skills

Outbound/inbound sales

Learn legal concepts

Speak to entrepreneurs

Time management

Clear communication

Education

Bachelor's degree in business/communications or related field

Tools

Intercom

Hubspot

Asana

Google Workspace

Calendly

Confluence

Job description

About Ownr

Ownr is Canada’s leading platform for entrepreneurs to start, manage and grow their business. Ownr simplifies the registration and compliance process for entrepreneurs so that they can save time, money, and focus on what really matters — building their business. Ownr has been used to register or incorporate 275,000+ Canadian businesses. Whether you have plans for a small side-hustle, a full time scaling operation, or the next tech unicorn, Ownr is here to make the journey easy and accessible.

Job Description

Ownr is Canada’s leading platform for entrepreneurs to start, manage and grow their business. Ownr simplifies the registration and compliance process for entrepreneurs so that they can save time, money, and focus on what really matters — building their business. Ownr has been used to register or incorporate 275,000+ Canadian businesses. Whether you have plans for a small side-hustle, a full time scaling operation, or the next tech unicorn, Ownr is here to make the journey easy and accessible.

What is the opportunity?

Ownr is looking for a dynamic Account Specialist to join our sales team. In this role, you will help simplify legal corporate structures and business compliance terminology for entrepreneurs, guide aspiring entrepreneurs through the Ownr platform, and help them understand why registering their business through Ownr is the biggest no-brainer in Canadian small business.

Reporting into Ownr’s Head of Sales, you will be at the forefront of driving growth for Canadian entrepreneurship. This is your chance to:

• Lead With Impact: Drive business growth by guiding entrepreneurs through the journey of launching their business
• Master Your Craft: Hone your sales expertise, become a pro at objection handling, and deliver performance-driven results
• Grow Your career: Unlock your potential with development opportunities across Ownr and RBCx

We are looking for a creative, organized, and driven individual who is excited to support entrepreneurship in Canada. The ideal candidate will thrive if they can simplify complex concepts and communicate them effectively, work through high volumes of leads, and provide a best-in-class experience for our small business owners.

What will you do?

• Understand the unique business goals and issues faced by entrepreneurs as they grow
• Educate Ownr users on legal terminology, compliance, business structures, etc.
• Connect with new Ownr users via phone, email and demo to help them identify solutions within Ownr that address existing and upcoming business legal requirements
• Make 25-30 net new client calls daily in addition to follow up call requirements
• Track and report on sales and conversion metrics
• Collaborate with team members to build new sales experiments and see them through to execution, including summarizing data and findings
• Run incorporation bootcamps/business structure webinars
• Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product

What you will bring:

Must have:

• Bachelor's degree or equivalent in business, communications, or other related field
• Outbound/inbound sales experience in a startup environment and/or fast-paced organization
• Willingness to learn about legal concepts and other issues affecting business owners in Canada
• Eagerness to speak with hundreds (likely thousands) of entrepreneurs and uncover ways to help their business
• The ability to successfully work in a self-directed manner by leveraging strong time management skills
• Excellent written and oral communication skills and the ability to communicate complex concepts in a simple and effective manner

Nice to have:

Experience using tools in our sales org’s tech stack;

• Intercom
• Hubspot
• Asana
• Google Workspace
• Calendly
• Confluence

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• The chance to help impact Ownr’s business within an exciting, high-growth environment
• The opportunity to learn from established leaders, managers and coaches
• Building experience and learning from a rapidly scaling business
• Opportunity to have a startup feel in your day to day, paired with the support of the Canada’s largest commercial institution
• A comprehensive Total Rewards Program including base + variable pay
• Participation in RBC’s paid Time Off and comprehensive Benefits plan
• An agile, low-ego and supportive work culture of diverse, high-performing people
• The opportunity to leverage RBC learning and development programs

About RBCx

RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars - Banking, Capital, Platform, and Ventures - combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, which is why we invest deeply in making sure