Account Solution Architect

Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited); Ontario; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Solutions Architect focused on public sector customers. In this pivotal role, you will leverage your extensive experience to design and implement solutions that meet client needs, ensuring their investment in technology is sound and effective. Your ability to communicate complex ideas clearly will be key in establishing strong relationships with clients and collaborating with sales teams. This innovative firm values open source principles and offers a flexible work environment, encouraging creativity and diverse perspectives. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Qualifications

• 10+ years in sales engineering or IT architecture roles.
• Strong understanding of complex enterprise solutions.
• Excellent presentation and documentation skills.

Responsibilities

• Support sales team with complex offerings and solutions.
• Design solutions based on customer requirements.
• Deliver compelling recommendations to close sales.

Skills

Sales Engineering

Communication Skills

UNIX/Linux Systems

Solution Architecture

DevOps Practices

Customer Relationship Management

Education

Bachelor's Degree in IT or related field

Tools

Red Hat Enterprise Linux (RHEL)

Red Hat OpenShift

Red Hat Ansible Automation

AWS

Google Cloud Platform (GCP)

Microsoft Azure

Job description

The Red Hat Sales team is looking for a Solutions Architect to join us in Ottawa, Canada. In this role, you will be focused on our public sector customers. You will be the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You'll discover and analyze our customer business and technical needs and collaborate with the Sales and technical delivery teams to help customers invest wisely in the right solutions from across Red Hat’s portfolio, including Red Hat Enterprise Linux (RHEL), Red Hat OpenShift, and Red Hat Ansible Automation. As a Senior Solutions Architect, you’ll need to have excellent communication and people skills, as you'll be a key part of the first major experience our customers have with Red Hat. You’ll also need to have a balance of technical expertise, passion for open source, and of detailed understanding of business processes.

What you will do

Support the Sales team with recommendations for the development and implementation of complex offerings and solutions to achieve sales quotas

Collaborate with the account team in working toward the shared sales quota goals (product and services ) while maintaining good relationships with existing and prospective customers

Prepare detailed specifications of our offerings and implement customer installation plans

Design solutions based on customer requirements and create and deliver solid business cases

Design value-driven architectures and present the application and ROI of our technologies

Deliver compelling recommendations and quality solutions that result in the closing of new sales

Use your skills as a technical solutions expert and your understanding of industry best practices to deliver timely results to customers that satisfy their expectations

Share knowledge and findings to allow team members to learn from your successes and mistakes

What you will bring

10+ years of experience as a sales engineer, consultant, IT architect, or an equivalent role within enterprise accounts

Ability to interpret customer business and technical needs

Understanding of complex enterprise solutions and architectures

Excellent presentation, communication, and documentation skills

Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations

Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL), provisioning and patch management solutions like Red Hat Satellite, and configuration management technologies like Red Hat Ansible Automation, Puppet, or Chef or other related technologies

Solid knowledge of hybrid cloud infrastructure and management solutions in the market, including Red Hat OpenStack Platform, KVM, VMware vSphere, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure

Knowledge of technologies like clustering, directory services, identity management, SELinux, etc.

Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)

Knowledge of key technologies in DevOps including Linux containers, container management and security, and continuous integration (CI) and continuous delivery (CD) tooling

Willingness to travel

About Red Hat

is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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