Account Representative or Manager

RiseMe; Edmonton; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan - 3% default contribution

Flexible Spending Accounts

Health Savings Account

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia seeks an Account Manager in the Chemical Solutions and Monitoring division to work with diverse customers, delivering advanced water and process treatment solutions. You will act as a trusted technical advisor, building deep relationships while driving value, efficiency, and sustainability.

You will analyze programs, prepare service reports, manage revenue growth, and lead commercial negotiations while maintaining safety and teamwork in an industrial setting.

Qualifications

• Bachelor’s degree or equivalent in biology, chemistry, environmental science or engineering/technologist preferred.
• 8+ years direct field experience in water treatment will qualify.

Responsibilities

• Analyze, build, and optimize chemical treatment programs for various applications.
• Test samples and deliver reports, interpreting results for improvement initiatives.
• Execute Account Management Excellence Program including service plans and reviews.
• Plan and communicate value generation initiatives to drive sustainability and asset protection.
• Meet annual revenue targets while managing margins, price escalations, and negotiations.
• Maintain a healthy sales funnel and secure new, recurring profitable opportunities.
• Follow all EHS policies and work safely at all times.

Skills

Technical curiosity

Problem solving

Mathematics & chemistry concepts

Sample analysis & instrumentation

Interpersonal communication

Customer-focused mindset

Time management

Independent & collaborative work

Comfort in industrial environments

Willingness to travel

Education

Bachelor's Degree in Biology/Chemistry/Environmental Science or Engineering/Technologist

High school education (minimum)

Tools

None specified

Job description

Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!

About This Opportunity

We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

• Technical curiosity and superior problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid drivers license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance

• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.