Account Representative or Manager

Veolia; Edmonton; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

Job summary

Veolia is seeking an Account Manager/Account Representative in the Chemical Solutions and Monitoring division to deliver advanced water and process treatment solutions. You will act as a technical advisor, developing deep customer relationships while driving energy and water sustainability and asset protection.

You will analyze treatment programs, provide technical service reports, and lead value generation plans to demonstrate measurable customer value, while meeting revenue targets and

Qualifications

• Bachelor's degree in Biology, Chemistry, Environmental Science or Engineering/Technologist or equivalent.
• 4+ years of technical sales experience with account management and revenue growth.

Responsibilities

• Analyze and optimize chemical treatment programs for cooling, boiler, and wastewater systems.
• Deliver technical service reports and recommend improvements to customers.
• Achieve annual revenue targets while managing margins and negotiations.
• Develop and maintain healthy sales funnel for recurring business.

Skills

Technical knowledge

Customer relationship

Communication skills

Problem solving

Chemistry concepts

Education

Bachelor's degree in Biology/Chemistry/Environmental Science or Engineering

8+ years water treatment/technical sales experience

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability! About This Opportunity We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

What You'll Do

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures
• Technical curiosity and superior problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Sample analysis and testing while demonstrating mechanical and electrical aptitude for small-scale equipment and instrumentation
• Strong interpersonal and communication abilities
• Customer-focused mindset with active listening skills
• Excellent time management in fast-paced environments
• Ability to work independently and as part of a collaborative team
• Comfortable working in industrial environments
• Openness to continuous learning and professional development
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

Qualifications

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Or minimum 8+ years of direct experience in the field and water treatment industry will also qualify, high school education is required.
• Chemical water & process treatment experience
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Experience with consultative selling and technical solution development
• A full valid drivers license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

This position includes incentive compensation eligibility and account assignment opportunities.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.