Account Associate

Veolia; Fort McMurray; On-site; CAD 42,000 - 54,000; Full time

Job summary

Veolia Canada is seeking an entry-level Account Associate within the Chemical Solutions and Monitoring division to support Account Managers while learning the fundamentals of chemical water and process treatment solutions.

You will work closely with diverse customers across industries, gaining hands-on experience in technical analysis and customer service while developing expertise in water treatment technologies through comprehensive training and mentorship.

Qualifications

• Bachelor's degree in a relevant scientific or engineering field, recent graduates welcome.
• Interest in chemical water and process treatment.
• Strong academic background or internship in technical fields.

Responsibilities

• Shadow Account Managers to learn chemical treatment programs across diverse applications.
• Collect and analyze samples, evaluate data, and assist in reporting.
• Complete technical training to build foundational knowledge in water treatment processes.
• Support customer visits and maintain records with guidance from Account Managers.
• Prepare preliminary technical reports and data summaries for review.

Skills

Analytical skills

Problem solving

Communication skills

Team collaboration

Willingness to learn

Education

Bachelor's degree in Biology, Chemistry, Environmental Science or Engineering/Technologist

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Associate in our Chemical Solutions and Monitoring (CSM) division andbegin your career journey in innovation and sustainability!

About This Opportunity

We're seeking an entry-level Account Associate in CSM to support our experienced AccountManagers while learning the fundamentals of chemical water and process treatment solutions. You'llwork closely with diverse customers across various industries, gaining hands‑on experience intechnical analysis and customer service while developing your expertise in water treatmenttechnologies.

What You'll Do

• Learning & Development: Shadow Account Managers to learn chemical treatment programsfor Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist inpreparing technical reports under Account Manager supervision
• Technical Training: Complete comprehensive technical training programs to buildfoundational knowledge in chemical applications and water treatment processes
• Customer Support: Assist with customer visits and service calls to gain exposure toindustrial environments and customer relationship building
• Administrative Support: Help maintain customer records, assist with sample scheduling,and support account documentation
• Report Writing: Prepare preliminary technical reports and data summaries for review andapproval by Account Manager
• Safety Compliance: Follow all EHS policies and procedures while learning safe workpractices in industrial settings

Qualifications

What We’re Looking For

Education & Experience:

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist(Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2years of relevant experience are welcome.
• Interest in chemical water & process treatment
• Strong academic background or internship experience in technical fields and/or industrial
• environments
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will notqualify)

Key Characteristics:

• Strong analytical and problem-solving aptitude
• Proficiency in mathematical calculations and chemistry concepts
• Excellent written and verbal communication skills
• Eagerness to learn and develop technical expertise
• Detail-oriented with strong organizational abilities
• Ability to work collaboratively in a mentoring environment
• Comfortable learning in industrial environments
• Enthusiasm for environmental sustainability and water treatment
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

• Successfully complete all required technical training programs
• Demonstrate proficiency in sample collection and basic data analysis
• Contribute accurate and timely support to Account Manager activities
• Build foundational knowledge of customer industries and applications
• Show progression toward independent technical analysis capabilities
• Maintain safety standards and professional conduct at all customer sites

Additional Information

Why Veolia?

• Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

• You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

Career Development Path:

• This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

Artificial Intelligence (AI) Disclosure:

• We do not use Artificial Intelligence (AI) to screen, assess, and select applicants for this position.

Vacancy Status:

• This posting is for an existing vacancy.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of
this posting. The Company reserves the right to modify this information at any time, subject to
applicable law.

As an inclusive company, Veolia is committed to diversity and gives equal consideration
to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.