Account Associate

Veoliaenvironnementsa; Fort McMurray; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Technical training

Mentorship

Career path to Account Manager

Job summary

Veolia in Canada is seeking an entry-level Account Associate in the Chemical Solutions and Monitoring division to support account managers while learning the fundamentals of chemical water and process treatment solutions.

You'll work with diverse customers across industries, gaining hands-on experience in technical analysis and customer service while developing expertise in water treatment technologies through structured training and mentoring.

Qualifications

• Bachelor's degree in a STEM field or engineering/technologist track.
• Interest in chemical water & process treatment.
• Strong academic background or internship in technical/industrial settings.
• Valid driver's license and willingness to travel.

Responsibilities

• Shadow Account Managers to learn chemical treatment programs for cooling, boiler, wastewater, Memchem, and process applications.
• Collect samples, evaluate data, and assist in preparing technical reports.
• Complete technical training to build foundational knowledge in water treatment.
• Assist with customer visits and service calls to gain exposure to industrial environments.
• Maintain customer records, schedule samples, and support account documentation.
• Prepare preliminary technical reports and data summaries for review by Account Manager.
• Follow EHS policies and safe work practices at industrial sites.

Skills

Analytical skills

Math & chemistry

Communication skills

Willingness to learn

Team collaboration

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist

Job description

Join Veolia as an Account Associate in our Chemical Solutions and Monitoring (CSM) division and begin your career journey in innovation and sustainability!

About This Opportunity

We're seeking an entry-level Account Associate in CSM to support our experienced Account Managers while learning the fundamentals of chemical water and process treatment solutions. You'll work closely with diverse customers across various industries, gaining hands‑on experience in technical analysis and customer service while developing your expertise in water treatment technologies.

What You'll Do

• Learning & Development: Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications
• Data Collection & Analysis: Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision
• Technical Training: Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes
• Customer Support: Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building
• Administrative Support: Help maintain customer records, assist with sample scheduling, and support account documentation
• Report Writing: Prepare preliminary technical reports and data summaries for review and approval by Account Manager
• Safety Compliance: Follow all EHS policies and procedures while learning safe work practices in industrial settings

What We're Looking For

• Education & Experience: Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Recent graduates or candidates with 0-2 years of relevant experience are welcome.
• Interest in chemical water & process treatment
• Strong academic background or internship experience in technical fields and/or industrial environments
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
• Key Characteristics: Strong analytical and problem‑solving aptitude, Proficiency in mathematical calculations and chemistry concepts, Excellent written and verbal communication skills, Eagerness to learn and develop technical expertise, Detail‑oriented with strong organizational abilities, Ability to work collaboratively in a mentoring environment, Comfortable learning in industrial environments, Enthusiasm for environmental sustainability and water treatment, Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

• Successfully complete all required technical training programs
• Demonstrate proficiency in sample collection and basic data analysis
• Contribute accurate and timely support to Account Manager activities
• Build foundational knowledge of customer industries and applications
• Show progression toward independent technical analysis capabilities
• Maintain safety standards and professional conduct at all customer sites

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

Career Development Path:

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

Ready to transition your technical expertise into a rewarding customer-facing career while making a difference in water treatment and sustainability?

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.