Account Representative - Inside Sales | Toronto, Canada

TTI; Toronto; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a dynamic and growing company as an Inside Sales Representative in Toronto! This role involves selling products and services, building customer relationships, and collaborating with various teams to drive sales success. You'll be responsible for providing quotes, processing orders, and expanding your product knowledge. With a focus on quality and efficiency, your efforts will directly contribute to the company's growth. If you're a persuasive communicator with strong analytical skills and a passion for sales, this opportunity is perfect for you. Enjoy a supportive environment with benefits and professional development opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Educational Assistance

Professional Development Programs

Community Engagement Opportunities

Qualifications

• 1-3 years of sales experience or equivalent education and experience required.
• Ability to calculate discounts, commissions, and percentages.

Responsibilities

• Sell company products and services via telephone, internet, and email.
• Process customer orders accurately to ensure timely delivery.
• Generate leads and make cold calls to increase customer base.

Skills

Sales Experience

Communication Skills

Analytical Skills

Negotiation Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor’s Degree

Tools

Microsoft Office (Excel and Word)

Job description

Job Category: Inside Sales

Requisition Number: ACCOU004967

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• Posted : May 1, 2025
• Full-Time

Locations

Showing 1 location

Our growing company is in need of an Inside Sales Representative/Account Representative in our Toronto branch in Woodbridge, Ontario. The Account Representative sells company products and services via telephone, internet, e-mail, and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

• Sells products and services offered by TTI, including product lines, AIM programs, quality, and value-added services. Builds relationships and tailors sales approaches to meet customer needs. Success measured through monthly sales reporting, quality objectives, and management reviews.
• Provides price and delivery quotes within customer timelines by collaborating with branch or corporate managers and manufacturers to secure competitive pricing. Success measured by booking high gross profit margin sales.
• Processes customer orders accurately into the sales database to ensure timely delivery. Maintains quality standards, with performance measured by on-time delivery and RMA rates.
• Expands product knowledge utilizing resources like product literature, factory representatives, and sales managers to effectively discuss options and sell TTI strengths.
• Participates in the TTI Total Quality process by following policies to maintain efficient sales cycles, aiming to reduce errors and uphold quality. Performance measured by shipment lines per salesperson and error rates.
• Increases customer base by generating leads and making cold calls, with growth in new customers as a performance indicator.
• Prepares forecasts and activity reports to inform management about sales, marketing, and market strategies.
• Attends sales calls with Field Sales Representatives to develop customer relationships and trust, leading to increased sales.
• If designated as a quality representative, processes and resolves discrepancies efficiently, researching issues and providing proper dispositions.
• Performs other related duties as assigned.

Education and Experience Requirements:

• Bachelor’s degree with 1-3 years of sales experience or equivalent education and experience.

What we look for:

• Exceptional knowledge of company products and services.
• Persuasiveness, tenacity, and strong selling skills.
• Excellent verbal and written communication, including presentation skills.
• Strong analytical, problem-solving, and negotiation skills.
• Organizational skills to prioritize and manage multiple tasks.
• Ability to calculate discounts, commissions, and percentages.
• Proficiency in writing reports and correspondence.
• Ability to interpret business and technical literature and regulations.
• Ability to work independently and make responsible decisions.
• Knowledge of company policies, procedures, and computer systems.
• Typing speed of 40 words per minute.
• Basic knowledge of Microsoft Office (Excel and Word).

This summary may be modified to accommodate individuals with disabilities. Candidates must be local or willing to relocate at their own expense. No relocation assistance is offered.

What we offer:

• Benefits including Medical, Dental, Vision, 401(k)/Roth with matching, and Healthcare Savings Accounts.
• Educational Assistance and ongoing professional development programs.
• Community engagement through philanthropic opportunities.

We are an Equal Opportunity Employer supporting protected veterans and individuals with disabilities.