Account Representative

Ryerson; Richmond; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Ryerson as an Account Representative in Richmond, BC, where you will provide exceptional customer support, drive revenue growth, and engage in a comprehensive sales training program. This role offers an opportunity to excel in the metals industry and contribute to a legacy of excellence.

Qualifications

• 1-3 years of sales or related experience.
• Experience in the metal industry preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Process customer orders and make sales calls.
• Build relationships with customers and prepare quotations.
• Monitor account development plans.

Skills

Professional communication

Customer service orientation

Sales skills

Goal-oriented

Education

Bachelor’s degree in business, sales and marketing, or economics

Tools

Microsoft applications (Outlook, Excel, Word)

SAP

Job description

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Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. Successful candidates in this role will participate in a 5-week sales training program called Ryerson Academy, which will provide them with the knowledge and skills necessary to excel as an Account Representative.

Travel to the US is required to participate in the Ryerson Academy.

The expected salary range for this position is $50,000.00 - $70,000.00 CAD annually.

Roles And Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Prepares quotations based on customer requests and follows up for orders
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice
  
  

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel
  
  

Ryerson Canada is an Equal Opportunity Employer. We are committed to representing the diverse communities we serve. That’s why we encourage applications from visible minorities, aboriginal people, women, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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