Account Representative

Movati Athletic Inc.; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a leading fitness brand dedicated to creating a welcoming and healthy environment for members. As an Account Representative, you'll engage with potential members, helping them find the perfect fit for their fitness journey. Your role will involve nurturing relationships, generating leads, and ensuring every member feels valued and motivated. With a commitment to excellence and a focus on personal growth, this position offers a unique opportunity to thrive in the fitness industry. If you are passionate about health and fitness and enjoy building relationships, this role is perfect for you.

Benefits

Complimentary membership

Ongoing training

Competitive compensation package

Health benefits after 3 months

Qualifications

• 1+ year of sales and customer service experience required.
• Experience in retail, hospitality, or fitness is an asset.

Responsibilities

• Nurture new business accounts and exceed membership sales objectives.
• Deliver exceptional customer service to current members.

Skills

Sales Skills

Customer Service

Relationship Building

Education

Post-secondary education in health and fitness

Certifications in sales and marketing

Job description

Description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, comfortable, and healthy.

We’re not looking for just average because we’re not your average club. Our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

Your typical workday will involve interaction and engagement with members and potential members, ensuring they receive the best experience possible from the moment they walk in our doors.

Here’s what you need to know:

Role:

Account Representatives are talented team members responsible for using their tenacity and enthusiasm to nurture new business accounts and exceed new membership sales objectives. They generate sales leads and match each new member’s unique needs, interests, and goals with the right Club products, services, and people.

Account Representatives also deliver an exceptional customer service experience to current members! They are strong relationship builders, maintaining regular contact to retain members, motivate them, and help them meet their health and fitness goals. They answer member questions regarding their membership, address concerns, and ensure members and guests feel welcomed.

Role Qualifications:

• Post-secondary education related to the health and fitness industry is an asset. Additional certifications or workshops related to sales, marketing, and administration are strongly preferred.
• At least 1 year of related sales and customer service experience is required.
• Related industry experience (e.g., retail, hospitality, leisure, fitness) is an asset.

Role Perks:

We offer a competitive total compensation package, including wages, complimentary membership, and ongoing training to support your continuous learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built our foundation on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. We plan to uphold these values in the coming years. Our promise at Movati is to help you feel welcome, comfortable, and healthy.

Accommodations are available upon request for candidates participating in all aspects of the selection process.

***Movati Athletic communicates with all applicants via email. Please ensure you use an email address checked daily and that accepts emails from unknown senders. We recommend checking your junk and spam folders regularly.***