Account Representative

Veolia | Water Tech; Edmonton; On-site; CAD 60,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Parental Leave

401(k) Plan

Flexible Spending Account

Health Savings Account

Tuition Reimbursement

Job summary

Veolia | Water Tech in Canada is seeking an Account Representative to join the Chemical Monitoring and Solutions division, supporting technical sales and customer solutions.

You will analyze and optimize chemical programs for cooling, boiler, and wastewater systems, conduct tests and reports, and participate in proposal development.

Ideal candidates have a science/engineering background, 2–4 years in industry, travel readiness, and strong communication.

Qualifications

• Bachelor's degree in a relevant science/engineering field as stated.
• 2–4 years of experience in an industrial environment.
• Willingness to travel and a full valid driver's license.
• On-site availability 4/5 days per week.

Responsibilities

• Assist in analyzing and optimizing chemical treatment programs.
• Conduct testing, analysis, and write technical reports.
• Participate in business reviews and proposal development.
• Learn revenue management, margins, and negotiations fundamentals.
• Adhere to EHS policies and procedures.
• Develop customer relationships and learn sales processes.

Skills

Customer-facing

Sales

Communication

Analytical

Report writing

Team collaboration

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Account Representative - Chemical Water Treatment Solutions

Join Veolia as an Account Representative in our Chemical Monitoring and Solutions (CMS) division and launch your career in technical sales while contributing to innovation and sustainability!

What You Will Do

Technical Support

• Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance

Data Analysis and Reporting

• Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

Customer Engagement

• Participate actively in business reviews and proposal development while learning consultative selling techniques

Commercial Development

• Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

Field Learning

• Gain hands-on experience in industrial environments while developing customer relationship skills

Sales Process Training

• Learn revenue management, margin analysis, and commercial negotiation fundamentals

Safety Compliance

• Work safely at all times, following all EHS policies and procedures

Qualifications

What We Are Looking For

Education, Experience & Role Requirements

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred
• 2-4 years of experience in industrial environment
• Affinity for customer-facing or sales environments
• A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify)
• On customer sites 4/5 days of the week

Key Characteristics

• Technical curiosity and strong problem-solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Excellent communication and interpersonal abilities
• Customer-focused mindset with eagerness to learn sales processes
• Strong analytical and report writing capabilities
• Ability to work collaboratively under mentorship
• Comfortable in industrial environments
• Commitment to continuous learning and professional development
• Physical capability to lift and carry up to 45lbs as needed (frequency varies by worksite)

What Success Looks Like

• Demonstrate commercial excellence through active participation in customer interactions
• Produce high-quality technical analysis and reports with minimal revision
• Show measurable progress in sales process understanding and application
• Build foundational customer relationship skills
• Contribute effectively to business reviews and proposals
• Qualify for promotion to Account Manager through demonstrated commercial competency

Career Development Path

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

This position includes leadership development opportunities, incentive compensation eligibility, and team assignment opportunities.

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.