Account Manager, Personal Lines Insurance

HUB International; Chatham; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Personal Insurance Account Manager to join their dynamic team. This role offers the opportunity to manage a personal lines portfolio, providing expert advice and solutions tailored to each client's unique needs. You'll thrive in a supportive and collaborative environment, where your contributions will directly impact client satisfaction and loyalty. With a strong focus on professional development and well-being, this innovative firm offers a competitive compensation package, flexible working arrangements, and comprehensive benefits. If you're passionate about making a real difference for clients, this is the perfect opportunity for you.

Benefits

Competitive compensation package

Flexible working arrangements

Generous time-off policies

Company-matched RRSPs

Tuition reimbursement

Reimbursements for professional licensing

Discounts on events and travel

Qualifications

• Proven sales or service experience, ideally in personal insurance.
• Strong verbal and written communication skills with a professional tone.
• Tech-savvy and quick to learn new systems.

Responsibilities

• Manage a personal lines portfolio, providing tailored insurance solutions.
• Deliver full-service insurance support—quoting, servicing, and selling.
• Build long-term client relationships grounded in trust.

Skills

Client-first mindset

Sales experience in personal insurance

Strong communication skills

Organizational skills

Tech-savvy

Education

Diploma

Tools

Insurance software

Job description

Join HUB as an Account Manager, Personal Lines Insurance

Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? We're seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture.

This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

What You’ll Do

1. Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs.
2. Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care.
3. Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value.
4. Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive.
5. Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success.
6. Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team.

Qualifications And Expertise That Pave The Way For Success

1. A client-first mindset and natural ability to build rapport and foster loyalty.
2. Proven sales or service experience, ideally in personal insurance.
3. Strong verbal and written communication skills, with a professional and approachable tone.
4. Solid organizational and time management skills—you know how to prioritize and deliver.
5. Tech-savvy and quick to learn new systems and platforms.
6. RIBO Licensed (or ready to obtain it quickly).
7. Designations like CAIB or CIP are assets and show your dedication to the craft.

Elevate Your Career with HUB International
Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority
At HUB, We Place Immense Value On Our Team's Well-being And Professional Development. Here’s What You Can Look Forward To As Part Of The HUB Team

1. Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package that includes incentives, bonuses, and additional earning opportunities.
2. Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
3. Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
4. Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
5. Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
6. Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

Culture and Belonging: Our Commitment
HUB International is dedicated to fostering a culture where everyone feels a sense of belonging. We value each team member's unique experiences and perspectives, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service: Our Ethos
At HUB International, service defines who we are. This dedication extends to our clients, our employees, and the communities we’re proud to support. Our regional offices actively engage in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Diploma