Account Manager - National Cable Specialists

Guillevin International; Edmonton; On-site; CAD 65,000 - 90,000; Full time

Job summary

National Cable Specialists in Edmonton is seeking an Account Manager to expand the national account base, answer technical questions, process orders, and build lasting client relationships. You will research new business opportunities, price quotations, and provide basic product support to contribute to the company’s growth in the energy and electrical distribution sector.

The role emphasizes strong interpersonal skills, professional presence, and the ability to manage quotations and pricing

Qualifications

• Post-Secondary education.
• Proficiency with Microsoft Word, Outlook and Excel.
• Previous Sales/Inside Sales experience is highly beneficial.
• Superior interpersonal and communication skills.
• Ability to develop long-term client relationships.
• A highly professional approach to business.
• Technically proficient to quickly learn and understand products.
• Ability to develop quotations & project bid packaging / pricing / presentations
• Knowledge of electrical industry in general is an asset
• Willingness to work overtime as needed and a sense of team spirit

Responsibilities

• Contacts current and prospective clients to identify their need for existing and/or new products
• Responds to and processes incoming calls and orders
• Opens new accounts and maintains existing customer base
• Enters orders into system and liaises with operations and purchasing teams through the process
• Maintains knowledge base on current products and learns about new products
• Provides pricing quotations and follows-up on quotes
• Provides basic technical support on products
• Builds strong relationships for repeat opportunities

Skills

Microsoft Word

Outlook

Excel

Inside Sales

Interpersonal communication

Client relationships

Technical product knowledge

Quotation preparation

Education

Post-Secondary education

Job description

Account Manager - National Cable Specialists

Status: Regular, Full time

Location: Edmonton, Alberta

Job Description

Reports to: Edmonton PC Manager, with a dotted-line reporting relationship to the National Cable Specialists Regional Sales Manager.

Key Accountabilities

• (65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
• (20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients;
• Including in person customer engagement (10%) Conduct market research of products and pricing for the purpose of promoting new products;
• (5%) Work cooperatively with teammates in the administration of sales transactions.

Duties

• Contacts current and prospective clients to identify their need for existing and/or new products
• Responds to and processes incoming calls and orders
• Opens new accounts and maintains existing customer base
• Enters orders into system and liaises with operations and purchasing teams through the process
• Maintains knowledge base on current products and learns about new products
• Provides pricing quotations and follows-up on quotes
• Provides basic technical support on products
• Builds strong relationships for repeat opportunities

Requirements

• Post-Secondary education
• Proficiency with Microsoft Word, Outlook and Excel
• Previous Sales/Inside Sales experience is highly beneficial
• Superior interpersonal and communication skills
• Ability to develop long-term client relationships
• A highly professional approach to business
• Exceptional organization skills, ability to multitask and a keen eye for detail
• Technically proficient to quickly learn and understand products
• Ability to develop quotations & project bid packaging / pricing / presentations
• Knowledge of electrical industry in general is an asset
• Willingness to work overtime as needed and a sense of team spirit

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture. A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

About us

National Cable Specialists is one of Canada’s largest master distributors of electrical and electronic wire, cable and accessories serving the electrical distribution community through our warehouses across Canada. Our unique business model has defined our culture as it encourages active participation from our employees in the Company’s success. Highly experienced employees work hand-in-hand in a spirit of cooperation and teamwork and are the determining factor in our ability to deliver excellent customer satisfaction. This shared dedication is nurtured by our commitment to the ongoing training and development of our people. National Cable Specialists has recently been certified as a Great Place to Work®, further highlighting the exceptional level of employee engagement demonstrated at every National Cable Specialists’ operation.