Account Manager, Leisure Team, Personal Insurance

NFP, an Aon company (Canada); Windsor; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a leading company as an Account Manager in the Leisure Team, focusing on personal insurance products. Your role will involve providing exceptional customer service, managing client relationships, and contributing to premium growth through upselling and cross-selling leisure insurance products.

Benefits

Hybrid work environment

Annual bonus plan

5% matching RRSP plan

Generous benefits plan starting on the first day

Support for continuing education

Qualifications

• 3+ years industry experience preferred, especially in leisure and lifestyle products.
• Exceptional quotation skills for upselling and cross-selling.
• Ability to work collaboratively and lead customer retention efforts.

Responsibilities

• Provide exceptional customer service and manage client files to meet retention targets.
• Issue policies and process changes on insurer portals.
• Upsell appropriate coverage and maintain strong relationships with underwriters.

Skills

Customer Service

Sales Skills

Quoting and Binding

Multi-tasking

Communication Skills

Education

RIBO License

Professional Insurance Designation (CAIB, CIP, CRM)

Job description

Account Manager, Leisure Team, Personal Insurance

Join to apply for the Account Manager, Leisure Team, Personal Insurance role at NFP, an Aon company (Canada)

Account Manager, Leisure Team, Personal Insurance

2 weeks ago Be among the first 25 applicants

Join to apply for the Account Manager, Leisure Team, Personal Insurance role at NFP, an Aon company (Canada)

Get AI-powered advice on this job and more exclusive features.

SPECI012988_18

Business Line : Leisure Personal Lines

Job Duration : Full-Time, Permanent

About The Role

Regardless of their individual specialties, each personal lines team member has one thing in common : a personal responsibility for getting you the answers, support or services you need, when you need them. Our Personal Lines Leisure and Lifestyle team is looking for a Client Manager who will utilize their industry knowledge and expertise to offer front-line counseling to our clients regarding their leisure and lifestyle products. This presents a unique opportunity to join a team that's deeply passionate about everything leisure-related, including watercraft, trailers, classic cars, and more!

What You’ll Do

• Provide exceptional day-to-day customer service to clients across Canada while handling the client file activities to maintain retention targets
• Sales support, quoting and binding new business for Leisure products
• Participation in promotional events geared towards our Leisure and Lifestyle Clientele
• Issue policies and changes on various insurer online portals; maintaining professional and collaborative relationships with key underwriters
• Review and process renewals, endorsements and midterm changes; rewriting / remarketing where necessary to enhance the client experience
• Contributing to premium growth targets by upselling appropriate coverages and referring business to other lines where applicable
• Stay up to date with insurer partner products, offerings, and market intelligence

What You Bring

• RIBO License (Registered Insurance Brokers of Ontario) or AB level 2 in good standing with willingness to obtain their RIBO level 2 along with other provincial licences.
• Typically, more than 3 years of industry and / or personal lines experience – preferably with broad market experience in leisure and lifestyle products such as watercraft, trailers, classic cars, and recreational vehicles (Hagerty, Aviva Elite, Intact Coast, April Marine)
• Proven experience working managing a high volume of clients (alpha split and / or one & done)
• Previous experience in a Contact Centre environment is an asset
• Excellent computer skills expected including fluency in Broker management systems – EPIC & ARS fluency are an asset
• Ability to drive strong customer retention by providing a world class customer experience
• Exceptional quotation skills for cross-selling, upselling and remarketing
• Ability to quickly learn the NFP business model and value proposition
• Ability to work collaboratively with others, both in person and virtually
• Strong oral and written communications skills
• Ability to multi-task in a fast-paced & demanding environment while keeping customer service a priority
• Ability to communicate clearly and explain complex concepts in both official languages (French and English) is an asset
• Professional insurance designation is a plus (such as CAIB, CIP, CRM, etc.)

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit?https : / / nfp.ca

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

• A hybrid environment approach that keeps the best interests of our staff and our clients in mind
• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Children’s Cancer Society, GenHERation, Year Up and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

General Business, Other, and Administrative

Insurance

Referrals increase your chances of interviewing at NFP, an Aon company (Canada) by 2x

Get notified about new Account Team Manager jobs in Windsor, Ontario, Canada .

Royal Oak, MI $50,000.00-$80,000.00 2 weeks ago

Customer Service Representative - State Farm Agent Team Member

Livonia, MI $30,000.00-$70,000.00 5 months ago

Customer Service Representative - State Farm Agent Team Member

Westland, MI $35,000.00-$70,000.00 5 months ago

Manager, Specialized Tax Service Partnerships

Senior Manager, Specialized Tax Services Partnerships

Southgate, MI $50,000.00-$70,000.00 3 months ago

Wyandotte, MI $20,000.00-$40,000.00 2 years ago

Rochester Hills, MI $40,000.00-$60,000.00 5 months ago

Belleville, MI $40,000.00-$50,000.00 5 months ago

Westland, MI $30,000.00-$50,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search