Account Manager, Leisure Team, Personal Insurance

NFP, an Aon company (Canada); Newmarket; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager for their Leisure Team. This exciting role involves providing exceptional service to clients, managing leisure and lifestyle insurance products, and contributing to premium growth through upselling and cross-selling. With a focus on client satisfaction and retention, the position offers a hybrid work environment and opportunities for professional development. Join a company that values diversity and inclusion while supporting your growth through comprehensive benefits and engagement with a global team committed to innovation.

Benefits

Annual Bonus

Matching RRSP Plan

Referral Commissions

Comprehensive Benefits

Health Care Spending Account

Support for Professional Development

Qualifications

• 3+ years of experience in personal insurance, preferably leisure products.
• RIBO License or AB level 2 in good standing required.

Responsibilities

• Provide exceptional customer service and handle client files effectively.
• Support sales activities and maintain relationships with underwriters.

Skills

Customer Service

Sales Support

Client Retention

Insurance Knowledge

Communication Skills

Education

RIBO License

Professional Insurance Designations

Tools

Broker Management Systems (EPIC, ARS)

Job description

Account Manager, Leisure Team, Personal Insurance

Join to apply for the Account Manager, Leisure Team, Personal Insurance role at NFP, an Aon company (Canada)

Account Manager, Leisure Team, Personal Insurance

3 days ago Be among the first 25 applicants

Join to apply for the Account Manager, Leisure Team, Personal Insurance role at NFP, an Aon company (Canada)

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Business Line: Leisure Personal Lines

Hours Per Week: 35 (Full-Time)

Location: Ontario or Alberta – Any, Hybrid (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About The Role

Our Personal Lines Leisure and Lifestyle team is seeking a Client Manager to provide front-line counseling to clients regarding leisure and lifestyle products such as watercraft, trailers, classic cars, and more. This role involves industry knowledge and expertise to support client needs and promote growth.

What You’ll Do

• Provide exceptional customer service to clients across Canada, handling client files to meet retention targets
• Support sales activities including quoting and binding new business for Leisure products
• Participate in promotional events targeting Leisure and Lifestyle clients
• Issue policies and changes via insurer online portals, maintaining relationships with underwriters
• Review and process renewals, endorsements, and midterm changes; rewrite/remarket as needed
• Contribute to premium growth by upselling and cross-selling coverage
• Stay updated on insurer products, offerings, and market intelligence

What You Bring

• RIBO License or AB level 2 in good standing, with willingness to obtain other provincial licenses
• Over 3 years of industry experience, preferably with leisure and lifestyle products
• Experience managing high client volumes
• Experience in a Contact Centre environment is an asset
• Proficiency in Broker management systems such as EPIC & ARS
• Strong customer retention and quotation skills
• Ability to learn NFP’s business model quickly
• Excellent communication skills in both official languages is an asset
• Professional insurance designations are a plus

Who We Are

NFP, an Aon company, is recognized as a top employer with awards for diversity and inclusion. We serve clients globally with a focus on risk, workforce, and wealth management solutions. Learn more at https://nfp.ca

What’s In It For You

• Hybrid work environment
• Annual bonus and matching RRSP plan
• Referral commissions
• Comprehensive benefits including Health Care Spending Account
• Support for professional development and license fees
• Engagement with a global team committed to innovation and community service

Our culture emphasizes inclusion, community engagement, and personal growth. We support our employees through various programs and community initiatives. Accommodations are available for candidates as needed.