Account Manager, Leisure Team, Personal Insurance

NFP, an Aon company; Edmonton; Hybrid; CAD 55,000 - 85,000; Full time

Job summary

An established industry player is looking for a dedicated Account Manager to join their Leisure Personal Lines team. This role offers the chance to leverage your expertise in leisure and lifestyle products, providing exceptional service to clients while supporting sales and growth initiatives. With a hybrid work environment and a commitment to professional development, this position is ideal for someone passionate about the insurance industry and eager to make a difference. Join a company that values inclusivity and community engagement, and help clients navigate their insurance needs with confidence.

Benefits

Hybrid work environment

Annual bonus

Matching RRSP plan

Health Care Spending Account

Support for professional development

Qualifications

• Over 3 years of experience in personal lines, preferably with leisure products.
• Willingness to obtain additional provincial licenses.

Responsibilities

• Manage client files and meet retention targets.
• Issue policies and maintain relationships with underwriters.

Skills

Customer Service

Sales Support

Communication Skills

Client Management

Insurance Knowledge

Education

RIBO License or AB Level 2

Professional Insurance Designations

Tools

Broker Management Systems (EPIC & ARS)

Job description

Account Manager, Leisure Team, Personal Insurance

Join to apply for the Account Manager, Leisure Team, Personal Insurance role at NFP, an Aon company.

Job Details

Business Line: Leisure Personal Lines

Hours Per Week: 35 (Full-Time)

Location: Ontario or Alberta – Any, Hybrid (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About The Role

Our Personal Lines Leisure and Lifestyle team is seeking a Client Manager who will utilize their industry knowledge to provide front-line counseling to clients regarding leisure and lifestyle products, including watercraft, trailers, classic cars, and more. The role involves providing exceptional customer service, supporting sales, issuing policies, managing renewals, and contributing to growth targets.

Responsibilities

• Provide excellent customer service and manage client files to meet retention targets.
• Support sales activities, including quoting and binding new business.
• Participate in promotional events for Leisure clients.
• Issue policies and manage changes via insurer portals, maintaining relationships with underwriters.
• Review renewals, endorsements, and midterm changes, and re-market where needed.
• Support premium growth through upselling and cross-selling.
• Stay informed about insurer products and market trends.

Qualifications

• RIBO License or AB level 2, with willingness to obtain additional provincial licenses.
• Over 3 years of industry/personal lines experience, preferably with leisure products.
• Experience managing a high volume of clients.
• Computer skills, including Broker management systems (EPIC & ARS assets).
• Excellent communication skills in English; French is an asset.
• Professional insurance designations are a plus.

Who We Are

NFP, an Aon company, is recognized for its inclusive culture and commitment to clients. We offer solutions across risk, workforce, wealth management, and retirement challenges, with a presence in Canada, the UK, and the US.

What’s In It For You

• Hybrid work environment
• Annual bonus and matching RRSP plan
• Benefits including Health Care Spending Account
• Support for professional development and licensing
• Inclusive, community-focused culture

Additional Information

We support diversity, well-being, and community engagement. Accommodations available upon request. Join us to build a secure future for all.