Account Manager – Group Sales Edmonton

ABC Benefits Corporation; Edmonton; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Account Manager für Group Sales in Edmonton. In dieser spannenden Rolle sind Sie verantwortlich für die Pflege und den Ausbau von Kundenbeziehungen in einem dynamischen Umfeld. Sie werden aktiv an der Akquisition neuer Geschäftsmöglichkeiten, dem Upselling und der Kundenbindung arbeiten. Das Unternehmen fördert eine Kultur der Vielfalt und bietet ein innovatives Arbeitsumfeld, in dem Ihre Beiträge geschätzt werden. Wenn Sie eine Leidenschaft für den Kundenservice und den Verkauf haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Gehalt

Betriebliche Altersvorsorge

Gesundheitsleistungen

Karriereentwicklungsmöglichkeiten

Flexible Arbeitszeiten

Qualifications

• Mindestens 2 Jahre Erfahrung im Verkauf oder Kundenbeziehungsmanagement.
• Erfahrung in der Versicherungs- oder Finanzdienstleistungsbranche ist bevorzugt.

Responsibilities

• Verwaltung von kleinen bis mittelgroßen Gruppenaccounts und Unterstützung bei der Akquisition.
• Analyse von Kundendaten zur Identifizierung von Verkaufs- und Bindungsmöglichkeiten.

Skills

Kundenbeziehungsmanagement

Verkauf

Datenanalyse

Kommunikationsfähigkeiten

Verhandlungsführung

Education

Bachelor in Betriebswirtschaft

Diplom in Marketing

Tools

Salesforce

Microsoft Dynamics

Job description

Account Manager – Group Sales Edmonton page is loaded

Account Manager – Group Sales Edmonton

Apply locations Hybrid Edmonton time type Full time posted on Posted 18 Days Ago job requisition id R801

Alberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Working in a flexible work style arrangement, reporting to the Manager of Group Client Care & Sales Operations, the position focuses on strengthening client and advisor relationships across the Group Sales business. This role focuses on supporting new business acquisition, upselling, cross-selling, renewals, and retaining group clients for an existing book of health benefit plans of small to midsized employer groups in the Edmonton and surrounding area. The Group Account Manager also supports in the renewal process and actively participates in advisor and client meetings to enhance engagement.

WHAT YOU WILL DO:

• Manage small to midsized group accounts, focusing on modernizing existing plans and updating contractual provisions.
• Collaborate with Account Executives (AEs) to assess client needs, generate and present add-on sales proposals, plan revisions, and solutions.
• Support renewal processes, including preparing proposals, negotiating discounts within established guidelines, and ensuring smooth client experiences
• Actively contribute to team revenue expansion and retention goals through upselling and cross-selling strategies.
• Analyze client data to identify sales and retention opportunities, providing proactive recommendations based on claims data and client feedback.
• Engage with advisors, brokers, and internal stakeholders to resolve escalated client concerns and improve customer satisfaction.
• Recommend process enhancements and workflow improvements to increase efficiency and enhance the overall client experience.

WHAT YOU WILL HAVE:

• Post-secondary education such as diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Must be a continuous learner with a desire to get better by enrolling in continuing educational courses, i.e. CEBS, industry related conferences, seminars as required.
• Minimum 2 years of equivalent experience in sales, customer relationship management, insurance, financial services, or related field.
• Previous experience in group benefits, insurance, or financial services is preferred.
• Preference will be given to those candidates that possess Life, accident & sickness insurance licensing.
• Proven ability to manage client relationships, analyze data, and drive customer retention and growth.
• Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics) and data analytics tools.
• Strong aptitude for sales processes, decision-making abilities, and excellent communication skills.
• Self-motivated with the ability to work independently and collaboratively within a team environment.
• Strong interpersonal skills with the capability to engage effectively with internal and external stakeholders.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.

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Alberta Blue Cross is an Alberta based not-for-profit, dedicated to delivering exceptional customer experience and community leadership. We are committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans.

We believe in what we do—and place trust in our employees to deliver our vision.

* The Blue Cross symbol and name are registered marks of the Canadian Association of Blue Cross Plans, an association of independent Blue Cross plans. Licensed to ABC Benefits Corporation for use in operating the Alberta Blue Cross Plan. † Blue Shield is a registered trade-mark of the Blue Cross Blue Shield Association.