Account Manager- Digital Media

AY Talent; Montreal; Hybrid; CAD 75,000 - 88,000; Full time

Job summary

An established industry player is seeking a passionate Account Manager to strengthen client relationships and drive project success. This role involves working closely with Account Directors, managing client accounts, and implementing innovative digital marketing strategies. With a focus on collaboration and quality control, you will ensure that projects meet client objectives. The company offers a dynamic work environment with opportunities for growth, flexible schedules, and numerous perks. If you thrive in a fast-paced agency setting and are eager to contribute to exciting marketing initiatives, this is the perfect opportunity for you.

Benefits

Flexible hybrid schedules

Summer hours

Wellness days

3 weeks of vacation plus 5 flexible days

Healthy snacks, coffee, and tea

Career advancement opportunities

Comprehensive group insurance benefits

Employee Assistance Program

Deferred profit-sharing plan

Monthly lunch-and-learns

Qualifications

• 5 years of experience in web project management or marketing program management.
• Thorough knowledge of digital marketing and SEO/SEM.
• Strong verbal and written communication skills in French and English.

Responsibilities

• Manage accounts and build trusting relationships with clients.
• Implement digital marketing strategies while adhering to deadlines.
• Collaborate with teams across five countries for project execution.

Skills

Web Project Management

Digital Marketing

Client Relationship Management

SEO

SEM

Google AdWords

Google Analytics

Bilingual Communication

Education

Bachelor’s Degree in eCommerce, Marketing, Advertising, or Administration

Tools

Google My Business

Job description

This range is provided by AY Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$75,000.00/yr - CA$88,000.00/yr

Direct message the job poster from AY Talent

• Des lunch and learn mensuels

Our client is a media marketing agency with over 50 years of experience! They have 12 offices worldwide, including 3 in Canada, with more than 500 employees, about 20 of whom are in Montreal.

Their office is conveniently located near Lionel-Groulx and Atwater metro stations.

They specialize in proven approaches to media, SEM, and SEO, developing digital strategies for major local, national, and international brands across Canada and the U.S.

Position Summary

Our client is looking for passionate individuals ready to put their talent to work for growth and development while nurturing their inner drive to excel. If this job description resonates with your professional and personal aspirations, and the agency lifestyle excites you, we’d love to hear from you. As an Account Manager, you’ll play a key role in client relationships, serving as a fundamental pillar of their success. After all, without quality client service, there are no clients, and without clients, there’s no agency.

What You'll Do:

• Work alongside Account Directors or independently manage accounts.
• Build trusting relationships with clients and become their go-to contact.
• Understand the needs and goals of each project.
• Prepare internal briefs and effectively communicate project requirements to various stakeholders.
• Identify the resources needed to execute projects and coordinate mandates, from strategic planning to delivery.
• Ensure quality control of all project deliverables.
• Implement digital marketing strategies while adhering to deadlines and budgets.
• Collaborate and coordinate marketing initiatives with agency teams across five countries—bilingualism is essential.
• Prepare client presentations and participate in their delivery in person and virtually.
• Proactively seek solutions with various teams.
• Participate in brainstorming sessions.
• Maintain continuous communication with operations, production, and strategy teams (Toronto) to ensure smooth project execution.

What You Bring:

• Curious and eager to learn (SEO and media constantly evolve).
• Comfortable speaking up and advocating for client interests.
• 5 years of experience in web project management or marketing program management within an agency, or 3-5 years in digital marketing on the client side.
• Thorough knowledge of digital marketing (SEM, SEO, traditional media).
• Experience managing Google My Business (GMB) profiles is a significant asset.
• Google AdWords and Analytics certification (or willingness to obtain within the first six months, during work hours).
• Ability to understand and produce performance reports and connect them to client objectives.
• Tenacious, dynamic personality with a passion for working with people.
• Strong verbal and written communication skills in both French and English (French is a must).
• Bachelor’s degree in eCommerce, Marketing, Advertising, Administration, or a related field (or relevant experience).

What You’ll Get:

• More than just perks like candy and foosball tables—we listen to our employees.
• Flexible hybrid schedules (2 days in person).
• Flexibility to work from anywhere worldwide for a set period (some positions require in-office presence; this benefit is for permanent full-time employees who meet the requirements).
• Summer hours (afternoons off) to enjoy sunny Fridays.
• Wellness days!
• 8 hours of volunteer time.
• 3 weeks of vacation plus 5 flexible days.
• Healthy snacks, coffee, and tea on in-office days.
• A motivating work environment with brilliant colleagues.
• Exciting career advancement opportunities, continuous learning through our experts, and regularly available webinars.
• Participation in marketing conferences and events in Montreal.
• Annual team offsites in Montreal and Toronto.
• Competitive salary based on experience and education.
• Comprehensive group insurance benefits—largely covered by the employer.
• Employee Assistance Program.
• Deferred profit-sharing plan and retirement savings program.
• Friendly culinary competitions.
• Monthly lunch-and-learns.

Diversity, Equity, and Inclusion

These are our client's core values, and they encourage all qualified individuals to apply.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service, Marketing, and Project Management

Industries

• Marketing Services and Technology, Information and Media